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Tag Archives: research

Your Online Presence vs. Customer Expectations

online presence

Take this survey to help the North American Retail Hardware Association (NRHA) determine if independent retailers’ online presence and use of online platforms meet customer expectations. When you finish the survey, you’ll be entered to win one of two $100 Visa ... Read More »

Financial Resources: Payroll, Average Transaction Size & GMROI

financial resources

The North American Retail Hardware Association (NRHA) recently released the 2017 Cost of Doing Business Study, a financial resource to help your compare your business to other retailers in the industry. In order to help you better understand and use ... Read More »

10 Ways NRHA Can Help Your Business

Click the picture to download a PDF of this story. As an independent home improvement retailer, you have access to a wide variety of benefits through the North American Retail Hardware Association (NRHA), your trade association. Many of the resources are free ... Read More »

Blaze Trails With Your Customers on the Road

 Click the picture to download a PDF of this story. Your retail operation may stock the supplies that traveling vacationers need, but have you thought about marketing specific products to recreational vehicle owners? If your business is located near one ... Read More »

Register Now: 2017 State of Independents Conference

State of Independents

The state of the industry, where it’s headed and your relationship with channel partners all have the ability to impact your business. This year, the North American Retail Hardware Association (NRHA) is giving you the opportunity to discuss all three at no ... Read More »

Promoting the Value of a First Job to Potential Employees

Finding quality employees who stay long term and have the potential to become a next-generation store leader is a concern independent home improvement retailers express to the North American Retail Hardware Association (NRHA). Recruiting members of Generation Z—who are the ... Read More »

Lowe’s Launches DIY Home Improvement Training Program

DIY

Lowe’s recently launched a program called The UpSkill Project that trains consumers on the skills they need to complete DIY home improvement projects, the company reports. The program will send Lowe’s employees to 40 communities in the U.S. to teach nearly 200 consumers the ... Read More »

Generation Z Consumers Want Unique, High-Quality Products

Generation Z is steadily entering the economy and retailers need to be prepared. The National Retail Federation (NRF) recently partnered with IBM to learn more about this emerging consumer demographic. The resulting study, Uniquely Generation Z, charts the traits and ... Read More »