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Tag Archives: research

Survey Your Customers About Your Operation’s Price Image

exit surveys

What Do Customers Think of Your Prices? Surveying shoppers about their perception of the prices at Palos Ace Hardware in Palos, Heights, Illinois, helped owner Dan Harris better understand what his customers think about his business’s prices and those of his competitors. ... Read More »

HIRI Insights Conference Highlights New Trends

If you want to learn more about popular home improvement projects and the trends, technology and talent driving them forward, plan to attend the 2018 Home Improvement Research Institute (HIRI) Insights Conference. Held at the Hyatt Lodge in Oak Brook, ... Read More »

Home Organization Is a Growing Category

home organization

Click the picture to download a PDF of this story. By Kate Klein, kklein@nrha.org Home organization products compose a growing category, and DIYers are the most frequent buyers of the cabinets, benches and other storage items they need to put their houses ... Read More »

Finding the Next in Line for Your Business

business transition

Click the picture to download a PDF of this story. What will happen to your business when you’re no longer able to run it? The recent Succession Planning Study from the North American Retail Hardware Association (NRHA) takes a look at how ... Read More »

Fourth-Quarter 2017 Shows Uptick for Economy

economy

The year 2017 ended on a positive note for the U.S. economy, with fourth-quarter results showing growth in consumer confidence and in the housing and manufacturing sectors. The Purchasing Managers’ Index (PMI), which is the only leading economic indicator included ... Read More »

Homeowners Make Their Kitchens Smarter

Click the picture to download a PDF of this story. Technology continues to be a growing area of interest for homeowners—a trend that is showing up in their kitchen remodeling projects. Houzz, an online home improvement community, surveyed more than 1,700 homeowners ... Read More »

NRHA’s Succession Planning Study Is Now Available

Succession Planning Study

The North American Retail Hardware Association (NRHA) has released its Succession Planning Study. Succession planning is an ongoing challenge for retailers who do not have a successor in place or have not prepared a step-by-step exit plan for themselves before ... Read More »

Home Remodeling Spending to Increase in 2018

home remodeling

Homeowners are expected to spend nearly $340 billion on residential repairs and renovations in 2018, according to recent data from the Joint Center for Housing Studies of Harvard University. The organization released the latest Leading Indicator of Remodeling Activity (LIRA), which ... Read More »