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Tag Archives: technology

Is In-Store Pickup a Convenience or a Hassle?

Many brick-and-mortar retailers are offering in-store pickup to customers who make purchases online. The option sounds convenient, but might not actually be a time saver to consumers. A recent study by retail-intelligence firm StellaService found that “in-store pickup saved shoppers just ... Read More »

Lowe’s Canada Invites Customers to Simulate Home Improvement Projects

Lowe’s Canada is using a simulator to help customers plan home improvement projects. Consumers can enter the Lowe’s Holoroom and choose paint colors and other products via iPad to experience them at full scale, creating a 3-D model of a room ... Read More »

Plumbing Selling Guide

plumbing selling guide

This month, Hardware Retailing magazine took a look at technology in the plumbing category. To read the full plumbing story click here. To help you further explore the topic, we have included extra information in our Web-only Category Selling Guide that will be produced ... Read More »

Understanding Gen-X and Millennial Employees

Whether they’re looking to fill management positions or find part-time employees to man the registers and stock shelves, retailers may find that understanding generational differences helps with hiring, retaining and motivating employees. Generational groups all have different behaviors that impact the workplace, both positively and ... Read More »

USA Today Honors Founder of Home Improvement Website

USA Today named the founder of a home improvement data website its first Entrepreneur of the Year. Editors from the publication chose to honor Porch.com founder Matt Ehrlichman, who started the website in 2013 as a tool for homeowners to find home improvement research ... Read More »

Mobile Classes Convenient for Employee Training

When you have a knowledgeable employee, you have a better chance of selling the products your home improvement store offers. A trend in contractor training is the use of quick mobile videos to teach courses on business practices and safety, according to ... Read More »

BuildDirect: A New Home Improvement Competitor

An online home improvement retailer has gotten millions of dollars in investments this year. Investors have committed $50 million in funding for the retailer, BuildDirect of Vancouver, to improve its product assortment and online platform, according to Forbes. The online retailer sells hardwood flooring, ... Read More »

Customers Value Online Promotions

Social media, newspapers, websites and mobile apps are ways that consumers can find store promotions. Promotions resonate with the consumer, leading to in-store and online purchases. RetailMeNot, a coupon-hosting website, recently released its report titled The Significant Impact of Promotions Across the Multi-Channel ... Read More »