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Tag Archives: technology

Self-Checkout Terminal Shipments Due to Increase

London-based research firm RBR predicts the total shipments of self-checkout terminals will continue to increase while retailers continue to pursue new self-service models. According to RBR’s Global EPOS and Self-Checkout 2013 study, the number of self-checkout terminal shipments is expected …

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Google Introducing Online Customer Service Ratings

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Smaller online merchants will soon be able to better compete with large online retailers like Amazon.com thanks to a multi-year deal Google made recently with an independent provider of customer service ratings and analytics of online businesses. Google has plans …

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Master the Details of Special Orders

Consider this advice from these retailers who have mastered special orders. Have someone take charge “Any employee can place an order on the special order list, but we have one person to do all the ordering and another to do …

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I Have a Website, What Now?

I have a website now what - feature

As a website consultant focused on serving independent home improvement retailers, I truly enjoy working with retailers like yourself and have learned so much over the past few years about how you build your businesses. What’s most impressive to me …

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The Amazon Effect

This presentation looks at what makes Amazon so successful, how consumers’ attitudes about shopping online for home improvement products have changed and the effect these changing habits have on the home improvement industry. To view the full presentation, click here.

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Log on to More Sales

To watch the full video, click here. The staff at Aubuchon Hardware were innovators in ecommerce back in 1999 when they first offered products to customers. Listen as Will Aubuchon, vice president of sales shares his views on where ecommerce …

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