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Tag Archives: training

5-Star Employees: The Traits That Make Top-Notch Talent Shine

employees

Click the picture to download a PDF of this story. 5-Star Employees How do you create a thriving business? What are the traits of great employees who stand out within a team? Hardware Retailing spoke with successful retailers to discover ... Read More »

How to Create an Employee Training Program

Employee Training

Click here to download a full pdf. If you’re new to employee training, setting up guidelines and processes is your first step. While it may be tempting to take a less formal approach to training, remember that the more time ... Read More »

Big Boxes Aim to Close Skilled Labor Gap

skilled labor gap

Both Lowe’s and The Home Depot are investing in programs to bridge the skilled labor gap found in the U.S. workforce. Lowe’s recently launched its “Track to the Trades” program, which aims to develop specialized skills among its existing employee ... Read More »

A Day in the Life During NRHA’s RMCP

RMCP

Advanced, industry-specific leadership training sounds useful, but what all does it actually entail? Retail professionals who attend the North American Retail Hardware Association’s (NRHA) Retail Management Certification Program dedicate six months to enhancing their careers. Students of the college-level program ... Read More »

An Inside Look: NRHA’s Retail Management Certification Program

management certification

The North American Retail Hardware Association’s (NRHA) Retail Management Certification Program has helped more than 100 leading independent home improvement businesses invest in their futures. The program is designed to prepare next-generation family members and key employees to take their ... Read More »

How Leadership Training Impacted Jim Rivas

leadership training

Investing in leadership training can take your top-performers to the next level. With 15 years of professional experience in the home improvement industry, Jim Rivas was hired as a store manager by Friedman’s Home Improvement, a four-store independent retail company ... Read More »

5 Unexpected Outcomes of Employee Training

employee training

Everyone knows properly training a new hire is critical. What retailers may not realize is that it’s equally important to continue training for employees of all levels throughout their careers. In addition to staying up to date on product knowledge ... Read More »

2017 State of Independents Conference Explores Opportunities for Retailers

independents

Click the image above to view a full PDF. Redefining Service If your business doesn’t have an online presence, you’re not prepared for the future. That sentiment was a strong takeaway from the North American Retail Hardware Association’s (NRHA) third annual ... Read More »