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Tag Archives: training

An Inside Look: NRHA’s Retail Management Certification Program

management certification

The North American Retail Hardware Association’s (NRHA) Retail Management Certification Program has helped more than 100 leading independent home improvement businesses invest in their futures. The program is designed to prepare next-generation family members and key employees to take their ... Read More »

How Leadership Training Impacted Jim Rivas

leadership training

Investing in leadership training can take your top-performers to the next level. With 15 years of professional experience in the home improvement industry, Jim Rivas was hired as a store manager by Friedman’s Home Improvement, a four-store independent retail company ... Read More »

5 Unexpected Outcomes of Employee Training

employee training

Everyone knows properly training a new hire is critical. What retailers may not realize is that it’s equally important to continue training for employees of all levels throughout their careers. In addition to staying up to date on product knowledge ... Read More »

2017 State of Independents Conference Explores Opportunities for Retailers

independents

Click the image above to view a full PDF. Redefining Service If your business doesn’t have an online presence, you’re not prepared for the future. That sentiment was a strong takeaway from the North American Retail Hardware Association’s (NRHA) third annual ... Read More »

Retailers Take the Stage at NRHA State of Independents Conference

state of independents

Retailer-led panels delivered industry-specific takeaways and anecdotes during the 2017 North American Retail Hardware Association (NRHA) State of Independents Conference in Chicago on Dec. 7. Dan Tratensek, executive vice president of NRHA and publisher of Hardware Retailing magazine, and Jim ... Read More »

Training, Research and Events Available Through NRHA

Training Events

Click the picture to download a PDF of this story. Looking back on the past 12 months, the North American Retail Hardware Association (NRHA) has made quite an impact this year. Your association launched and released many exciting programs, services and events. ... Read More »

Training: Where to Begin With Young Leaders

young leader

Meet hypothetical retail employee and young leader, Joe. Joe started working for the local hardware store in his town as a cashier at age 16 and continued through high school and college. Afterward, he decided to continue his career with ... Read More »

10 Ways NRHA Can Help Your Business

Click the picture to download a PDF of this story. As an independent home improvement retailer, you have access to a wide variety of benefits through the North American Retail Hardware Association (NRHA), your trade association. Many of the resources are free ... Read More »