Hardware Retailing The Industry's Source for Insights and Information
There’s much more to discover from the July 2021 edition of Hardware Retailing. Browse the links below to uncover new innovations, trends and resources to lead your operation to success.
Read More »On the Web: July 2021
Tag Archives: training
3 Online Courses to Help Managers Excel
Invest in your managers with an online leadership development program to boost their skills, knowledge and confidence. The North American Hardware and Paint Association’s (NHPA) Foundations of Leadership program provides leaders with home improvement industry-specific training. The program offers three …
Read More »Enroll in NHPA’s Retail Management Certification Program
The North American Hardware and Paint Association‘s (NHPA) Retail Management Certification Program is a six-month long, college-level course that prepares retailers with profit-focused store operations training. It is the industry’s premier management school and provides actionable training to help students …
Read More »How NHPA Can Help You Create an Effective Training Program
Friendly, competent, fast; that’s what customers want from their shopping experience. According to a 2020 poll by J.D. Power, home improvement retailers who rank highest in customer satisfaction are those who deliver knowledgeable customer service within two minutes or less. …
Read More »Enroll in the Leading Your Team Course by May 1
The deadline to apply for the North American Hardware and Paint Association’s (NHPA) Leading Your Team course, part of the Foundations of Leadership program, is fast approaching—apply by May 1. Are you looking for ways to help managers or supervisors …
Read More »Apply for NHPA’s Online Course on Leading Your Team
Are you looking for ways to help new managers or supervisors find success in your operation? The Leading Your Team course, part of NHPA’s Foundations of Leadership program, can help give new leaders the confidence, knowledge and skills they need to …
Read More »Apply for Foundations of Leadership Program by Feb. 1
It’s a new year, which means it’s an excellent time to look at leadership development training for your new managers. Have you considered the North American Hardware and Paint Association’s (NHPA) Foundations of Leadership program? The program offers three different …
Read More »Showcase Your Employees’ Training
Through NHPA, independent home improvement retailers can train their employees on essential product knowledge so they are ready to provide the best customer service. Now, NHPA offers retailers a way to publicly recognize their employees’ proficiency with the new Certified …
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