The annual Cost of Doing Business Study from the North American Retail Hardware Association (NRHA) is the industry’s only inclusive benchmarking study and has been conducted annually for almost 100 years. The study provides detailed financial information from hardware stores, home centers and lumber/building material outlets.
NRHA is creating a library of resources that will help you better understand and use the metrics presented throughout the Cost of Doing Business Study. These resources will be PDFs that include case studies from other retailers who have improved specific metrics, as well as videos you can share with your employees to train them to better understand the financial side of the business.
The first metric analyzed average transaction size which can be found here. This new resource is focused on payroll. To download the PDF, complete the form below. To view the video that you can share with your team, visit: https://youtu.be/7YfwHr1ioRA.