Earlier this summer, the National Retail Federation (NRF) released its 2019 National Retail Security Survey. The organization compiles the report based on surveys from loss prevention professionals who represent 63 companies within more than a dozen retail segments.
The survey asked respondents to give their approaches to improve loss prevention awareness among their staff. These are the most common responses from retailers with 500 or fewer stores:
- Anonymous telephone “hotline”
- Discussion during new hire orientation
- Bulletin board notices and posters
- Code of conduct
- Active shooter training program
Companies with 500 or more stores reported using anonymous online or email notification systems for reporting.
When it comes to technology to monitor security, respondents overall reported these systems as their top five solutions:
- Burglar alarms
- Digital video recorders
- Armored car deposit pickups
- POS data mining
- Live customer visible CCTV
Compared to last year’s report, more retailers reported using merchandise alarms and electronic security tags to deter theft. Remote IP CCTV monitoring was down 19.1 percentage points from last year’s survey as a security system option.
For more insights into industry-specific loss prevention best practices, click here.