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10 Approaches to Address Loss Prevention

Earlier this summer, the National Retail Federation (NRF) released its 2019 National Retail Security Survey. The organization compiles the report based on surveys from loss prevention professionals who represent 63 companies within more than a dozen retail segments.

The survey asked respondents to give their approaches to improve loss prevention awareness among their staff. These are the most common responses from retailers with 500 or fewer stores:

  • Anonymous telephone “hotline” 
  • Discussion during new hire orientation
  • Bulletin board notices and posters
  • Code of conduct
  • Active shooter training program

Companies with 500 or more stores reported using anonymous online or email notification systems for reporting.

When it comes to technology to monitor security, respondents overall reported these systems as their top five solutions:

  • Burglar alarms
  • Digital video recorders
  • Armored car deposit pickups
  • POS data mining
  • Live customer visible CCTV

Compared to last year’s report, more retailers reported using merchandise alarms and electronic security tags to deter theft. Remote IP CCTV monitoring was down 19.1 percentage points from last year’s survey as a security system option.

For more insights into industry-specific loss prevention best practices, click here.

About Melanie Moul

Melanie is the communications and content manager for the North American Hardware and Paint Association. She joined the NHPA team in 2016 as an editor for Hardware Retailing and now helps lead the communications team to deliver relevant, timely content to the industry.

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