There are nearly unlimited ways the North American Hardware and Paint Association (NHPA) works toward its mission to help independent home improvement, paint and decorating retailers, regardless of affiliation, become better and more profitable retailers. Discover how your association can help you by taking advantage of our resources, tools, events and training. We’ve created a Top 10 list of ways NHPA works for you below—and be sure to consult the membership guide that arrived with this issue.
1. Two Magazines
NHPA publishes two monthly magazines, Hardware Retailing and Paint & Decorating Retailer, that feature strategic solutions and new products and trends.
2. Employee Training
The association has a library of online training with more than 40 courses that cover product knowledge, project sales, customer service, operations and more.
3. Manager Training
NHPA offers online training courses to help new and seasoned managers with leadership, finances, team building and more.
4. Comprehensive Training
The Retail Management Certification Program teaches business owners and key employees the ins and outs of running a successful business.
NHPA hosts and moderates nearly a dozen annual retailer roundtables on topics such as finance, human resources, IT, young retailers and more.
NHPA offers three different podcast series that feature unique perspectives on industry trends, retail success stories and how-to management advice.
NHPA produces several digital newsletters to help retailers dive into the topics most important to them, including new products, strategy and leadership.
8. Cost of Doing Business Study
For more than 100 years, NHPA has fielded this study to help retailers compare their businesses to industry averages and make more informed operations decisions.
9. Business Services
The association offers a wide range of business services, including health insurance, to help retailers save time and money.
10. Virtual and Live Events
NHPA hosts events throughout the year, including the NHPA All-Industry Conference and the Young Retailer of the Year Awards along with free monthly webinars.