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10 Ways NRHA Helps You Solve the Retail Puzzle

Running a successful home improvement business requires a lot of time and energy. In addition to stocking the shelves with innovative new products, you also need to educate your staff, hone your leadership skills and find ways to stand out among the competition. That’s why NRHA is here to help you address all of these aspects of running your business.

Visit NRHA online here to learn more about the programs and resources listed here.

1. Educate your team.
Whether you’re already a member or are ready to get started, click here to take advantage of a full suite of training resources today.

2. Develop leadership skills.
Consider enrolling new managers and supervisors in NRHA’s Foundations of Leadership program. This 16-week, college-level online course teaches home improvement retail managers to be stronger leaders and communicators.

3. Invest in profit-focused training.
NRHA’s Retail Management Certification Program helps empower your managers, grows top-line sales, reduces turnover and more. Click here for more information.

4. Improve your company culture.
NRHA’s Vision Process is designed to build a high-functioning retail operation. Retail teams focus on defining company values and goals and building best practices.

5. Learn from the experts.
Attend the NRHA All-Industry Conference, co-located at the National Hardware Show each May. Benefit from educational programs and research presentations at the event.

6. Have discussions with peers.
NRHA offers business owners the opportunity to connect with peers from all wholesale affiliations to discuss a wide variety of topics at more than 10 topic-focused roundtables each year.

7. Look at the numbers.
NRHA’s Cost of Doing Business Study aggregates financial data to help home centers, hardware stores, LBM outlets and paint and decor outlets compare their operations. The 2019 Cost of Doing Business Study is available now!

8. Interact with the industry.
Attend the NRHA State of Independents Conference, an interactive event that delivers proprietary research, live feedback and networking opportunities.

9. Invest in your community.
The NRHA Forum lets you to ask questions, share feedback and discuss ideas with others from your phone, tablet or computer. Register for the forum here at and join the conversation.

10. Enhance your operation.
To save you time and money, NRHA partners with a variety of service providers. From health insurance options to e-commerce tools, NRHA Business Services help you excel.

About Renee Changnon

Renee Changnon is the retail outreach coordinator for NRHA. She meets with retailers in their stores and at industry events and introduces them to the services NRHA provides. Renee previously worked as a member of the NRHA communications team. She earned a degree in visual journalism from Illinois State University, where she served as the features editor for the school newspaper. After college, she implemented marketing and promotions initiatives at Jimmy John’s franchise locations across the country. She enjoys exploring books with her book club, Netflix marathons and hosting goat yoga at her apartment complex. Renee Changnon 317-275-9442 rchangnon@nrha.org

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