Hardware Retailing The Industry's Source for Insights and Information
Multiple Store Retailers
Miller Hardware Co., Valdosta, Georgia
Director of E-Commerce
In 2011, one of Miller’s first projects was to establish an e-commerce presence for the business, and today internet sales account for 4 percent of overall revenue. After enhancing the company’s time management and payroll functions, he reduced labor costs by 16 percent. Recently, he remodeled and remerchandised the company’s lawn and garden store. He also boosted brand recognition for all three company divisions.
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