Registration for the 2019 State of Independents Conference is now open! This one-day, interactive conference delivers proprietary research, live feedback, networking opportunities and advice on how to work more closely with the independent retail channel from high-impact retailers.
Hosted at the North American Retail Hardware Association’s (NRHA) Indianapolis headquarters on Dec. 5, the conference empowers attendees to learn more about shifting customer demographics, new retail trends and technology. Speakers and panelists will explore how their operations have navigated economic and cultural changes to deliver outstanding service in their communities.
Highlighting New Opportunities
Matthew Mazzone of Mazzone Ace Hardware started out his business in an all-Italian community in New York, but now serves a customer base of every culture and language. He will discuss the ethnic evolution of his community and the importance of changing the way a store operates to serve diverse customer demographics. Learn how he and his team are adapting and finding new ways to serve customers authentically.
A Foundation of Data
Attendees will also benefit from learning more about retail trends and opportunities facing the independent home improvement industry. With proprietary research and presentations from NRHA executive vice president Dan Tratensek and Jim Robisch, senior partner of market research firm The Farnsworth Group and others, each State of Independents Conference guest will learn how they can position their operations for success in the months and years ahead.
Register now to attend the 2019 State of Independents Conference Dec. 5 in Indianapolis. Independent retailers attend for free, enabling them to plan for their business’s future with a foundation of data and the support of the industry.
Stay tuned to Hardware Retailing for more information on this year’s speakers!