At the NRHA All-Industry Conference, Hancock Lumber chairman, president and CEO Kevin Hancock will take the stage as a keynote presenter. The theme of the NRHA All-Industry Conference is “Industry Disrupters: How Today’s Leaders Are Winning the Retail Game.” Hancock’s presentation will explore how and why employers should redefine their operations to put employees first to discover enhanced operations and improved customer loyalty.
“Empowering your employees gives an organization a mission and purpose that transcend work,” Hancock says. “I’m looking forward to connecting with the hardware industry and discussing the power and potential of creating an employee-centric company.”
The NRHA All-Industry Conference is a once-a-year chance to:
- Discover new trends affecting the channel at live panel discussions featuring retailers and industry experts.
- Connect with retailers and channel partners beyond wholesaler markets and regional meetups.
- Celebrate the industry at multiple awards ceremonies occurring throughout the event.
Wednesday, May 6, 10 a.m.
Employees First: Disrupting Assumptions for More Loyal Customers and Stronger Sales
Hancock Lumber CEO Kevin Hancock discusses the social and economic benefits of creating an employee-centric company. The first mission of work should be enhancing the lives of the people who do it. Hancock explains how starting the flywheel of corporate success with the employee experience creates enhanced results for customers, communities and corporations. In this presentation, Hancock revisits and reclassifies several long-standing assumptions about business.