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A Need for Faster Order Management Systems

According to Multichannel Merchant, customers no longer differentiate between online and in-store experiences. To attract and retain today’s empowered shoppers, retailers must blend the physical and digital worlds into a seamless omnichannel commerce experience that offers buy anywhere, fulfill from anywhere and return anywhere flexibility.

Many retailers aim for that ideal, but are falling short in getting a product into the hands of the consumer where, when and how she wants it. The culprit: Disconnected processes for order and inventory management that obscure visibility into where inventory exists across a diverse back-office network.

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About Jaime Koch

Jaime Koch
Jaime Koch was the managing editor of Hardware Retailing Magazine. Jaime regularly traveled around the country and internationally to visit with retailers and share their stories. Jaime was honored by the American Society of Business Publishers for Editorial Excellence.

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