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e-commerce delivery

Ace Hardware Begins E-Commerce Delivery Service

Ace Hardware is introducing a new “buy online, deliver from store” program for Ace locations across the country, according to a press release. The company says the new delivery option is an important component of its enhanced e-commerce offering.

“There has been a tremendous consumer shift toward free and fast delivery in the marketplace,” says Bill Kiss, head of digital, retail strategy and innovation for Ace. “With 72 percent of U.S. households within 15 minutes of an Ace store, we are uniquely positioned to leverage that proximity to meet our customers’ home improvement needs. The introduction of delivery is another way Ace can bring our unique brand of helpfulness and convenience to customers.”

Under the new program, participating Ace locations will offer same-day, next-day and standard delivery services on e-commerce purchases. The company says Ace Reward members will receive free next-day and standard delivery on orders above $50.

Under the new program, each participating Ace location will determine its own delivery radius and pricing structure, according to the company.

Ace also offers in-store pickup options and product assembly services at certain locations.

“The new delivery options allow us to combine a hyper-convenient and high-quality shopping experience that our customers have come to expect from their local Ace Hardware,” Kiss says.

Learn more about Ace Hardware’s plans for e-commerce and other initiatives in the March 2019 Ace Hardware distributor profile from Hardware Retailing.

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