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Amanda Bell

Amanda Bell was an assistant editor of Hardware Retailing and NRHA. Amanda regularly visited with home improvement retailers across the country and attended industry events and seminars. She earned a degree in magazine journalism from Ball State University and has received honors for her work for Hardware Retailing from the Association of Marketing and Communication Professionals.

29,000 Retail Jobs Added in April

Total nonfarm payroll employment rose in April by 165,000, and the unemployment rate was little changed at 7.5 percent, the U.S. Bureau of Labor Statistics reported. The unemployment rate changed little in April but has declined by 0.4 percentage point …

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NRHA’s All-Industry Conference to Highlight Changing Consumer Habits, Recognize Industry Leaders

Once again the North American Retail Hardware Association (NRHA) will be hosting its All-Industry Conference concurrently with the National Hardware Show®, held May 7-9 at the Las Vegas Convention Center in Las Vegas. The NRHA All-Industry Conference brings together independent …

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Study: Economy Less Likely Affecting Millennials’ Shopping Habits

Millennials are less likely to spend less due to the economy, according to a consumer survey conducted by Prosper Insights & Analytics on behalf of the National Retail Federation. Its April Consumer Survey showed that 89.5 percent of young adults feel the …

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Customers: Love ‘Em or You’ll Lose ‘Em

By Michael Bergdahl, author and business consultant Isn’t it ironic that it takes years to build a great customer relationship, but only moments to tear one apart? Below are several of the most common customer service mistakes companies make. The …

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Three Tailgate Tips for Your Store

A good way to generate sales in the tailgating category is to tap into sports fans’ love of competition. There are a variety of different competitions you can host at your store: Ask customers to submit their favorite tailgating recipe …

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Senate Closes Debate on Marketplace Fairness Act

The U.S. Senate closed debate on the latest version of the Marketplace Fairness Act last week by a vote of 63-30, but the final vote on passage was delayed until May 6, after senators return from a weeklong vacation. The …

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Home Hardware Names 2012 Store of the Year

Brantford Home Hardware of Brantford, Ontario, recently received Home Hardware’s 2012 Walter J. Hachborn Store of the Year Award, selected from close to 1,100 stores across Canada for achieving the highest standards in retailing, merchandising, staff performance, and overall quality …

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Preparing Your Store for an In-Store Pet

Bringing a pet into your store is a great conversation-starter for employees and customers. But before your four-legged friend becomes an in-store regular, make sure the animal, store and employees are prepared. Any retailer thinking of bringing a pet into …

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