We call the May issue of Hardware Retailing the National Hardware Show® Issue. As I’m sure you can tell, it’s our largest issue of the year and is full of editorial content designed to help you become more profitable and …

Recently, I was analyzing our stores and began looking in-depth at our inventory. While I would like to think that we do an above-average job at maintaining our databases, cycle counts, etc., I began to question how actively we truly …

You’ve seen it—it can happen anywhere—at the airport service counter, in a restaurant or at the department store. You can just tell by the look in their eyes: you’re on your own; you might as well just keep moving along. …

You cannot control business conditions, but what you can control is how you approach your business. Build your business one client at a time, one interaction at a time. Here are a few easy-to-follow tips on how best to attract …

Some of you may remember the Temptations’ hit song, “Ball of Confusion,” or maybe Prince’s “Let’s Go Crazy.” Aside from being hits, these songs’ titles also seem to sum up the way many Americans are feeling about Affordable Care Act …

Wherever we’ve gone over the last few years, asking what your greatest challenges and concerns as independent retailers are, uncertainty about and the cost of health insurance and health care for yourselves and your employees always tops your lists. In …