Home improvement customers now have a one-stop online shop for purchasing installation services along with products such as ceiling fans, light fixtures and appliances. Porch, which is an online service for helping consumers find local home improvement professionals, and Wayfair, a web seller …

Today’s smartphone-addicted culture is full of consumers who are quick at on-the-spot information gathering, and those customers are eager to use free Wi-Fi to connect to the Internet where they can. At any moment, shoppers can check product availability, look at competitor pricing, read reviews …

All leaders have at least one thing in common – they’ve all made major mistakes somewhere along the way. Take it from Dave Ramsey, author, motivational speaker, TV personality and radio host. “We screwed up, that screw up brought us pain, …

The National Labor Relations Board (NLRB) says that Menards Inc. is violating federal labor laws in the way that it treats its employees. Back in December, The Progressive published an article, which included a section of the Menards’ employee agreement containing proof …

The use of sample squares and paint swatches might be becoming old school in home remodeling because of a device called a HoloLens. Lowe’s and Microsoft are partnering to reinvent the way customers visualize home improvement with augmented reality glasses. HoloLens …

The North American Retail Hardware Association (NRHA) recently named eight home improvement retailers as 2016 Young Retailer of the Year honorees. The recognition program, celebrating its 20th anniversary this year, identifies and honors the next generation of aspiring independent home improvement …

Any store owner knows the benefits of a good training program are numerous: increased sales, better customer service, less employee turnover—the list goes on. To help you start or improve your employee training program, NRHA is dedicated to providing new training resources …

In the February 2016 Issue of Hardware Retailing magazine, we simplified social media for retailers in the feature story, “Room for Improvement.“ At the end of the story, Crystal Vilkaitis, social media expert and owner of Crystal Media, shed light …