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Jesse Carleton

Jesse Carleton
Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NRHA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

Learn More About Project Management

Using project management strategies can help you become a stronger leader and more effective at developing and executing projects at your business. To learn more, consider these resources as recommended by Diane Flynn-Brake, director of business project management at Ace …

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4 Steps to Better Project Management

project management

Just like you shouldn’t begin construction on a new building without a blueprint, you wouldn’t want to start a new initiative around your store without a well-laid plan. A carefully devised strategy can help you finish on time and on …

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Choosing the Best Personality Assessment for Your Team

You may have heard about the benefits of personality assessment tools — they can help you understand the behaviors and character traits of your employees. Used correctly, these tools can strengthen your company culture and promote a healthy team environment. …

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What the NHPA Team Learned About Their Personalities

Everything DiSC

Working well together in a business requires employees to learn and rely on each other’s  strengths. The feature story shows how DiSC personality profiles can help guide those lessons. After finding out how retailers have used DiSC assessments to improve …

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United Hardware To Launch 2021 Spring and Summer Buying Market

United Hardware Virtual Market

As 2021 begins, United Hardware is the first cooperative in the industry to launch its Spring and Summer Buying Market. Open to all United Hardware­ retailers, the online Virtual Experience event will run for a seven-day period, January 11-17, 2021. …

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Trainer’s Corner: Focus on Financials

Market Measure Report

In this month’s issue of Hardware Retailing, the Market Measure report includes results from NHPA’s 2020 Cost of Doing Business Study, a valuable tool as you make plans for the coming year. By comparing numbers in this study against your …

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Trainer’s Corner: Focus on the Automotive Category

Automotive

As winter approaches for many areas of the country, customers might be thinking about making sure their car is prepared for the cold weather. If you have an automotive department, you can offer them the convenience of picking up items …

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New Resources Help Retailers Onboard Employees

Employee Onboarding Resources

The first few weeks after hiring a new employee are critical. How well you onboard them will have a big impact on retention and job performance. But if you’re like most retailers, developing a thorough onboarding program is just one …

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market

Key Retail Metrics

 

Wednesday, Mar. 17 at 2 P.M. ET