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Jesse Carleton

Jesse Carleton
Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NRHA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

Creating a Buzz in Your Paint Department

Color of the Year

For paint manufacturers, announcing a color of the year is big business. A new paint color generates a lot of excitement around their product, and it is a chance to put their distinctive palettes in the spotlight and boost sales. …

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6 Questions to Ask When Choosing Advisers

When hiring staff, most retailers put a great deal of effort into the application process to make sure they’ve found the right person. Choosing your business advisers is equally important. These are the people you rely on to help you …

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Preparing Your Succession Planning Documents

While you may not like to think about it, you need to plan for what will happen if you are abruptly unable to continue in leadership. To do this kind of succession planning, there are a variety of legal and …

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United Hardware Buying Market Highlights Special Events

united hardware buying market

At its Spring and Summer Buying Market, held Jan. 10-12 at the Minneapolis Convention Center in Minneapolis, United Hardware helped retailers start off the new year with a diverse mix of vendors, discounted buys and a focus on the power …

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How I Did It: Became the 7th Generation Owner

Business training and a long family history in entrepreneurship still weren’t enough to prepare Margaret Clark for the challenges of passing a business from one generation to the next. The seventh-generation owner of Clarks Hardware in Ellicott City, Maryland, Clark …

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Can You Restore Order to This Display?

dump bin

The dump bin is a fairly simple concept. Grab a big container and dump a lot of product in it. NRHA’s 2016 Merchandising for Profit Study found products placed in a permanent dump bin have an 86 percent sales lift …

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Preserving the Family Unit When Business Gets Rough

Family business

Employing family members can be tricky business. To your benefit, common culture, work ethic, trust and loyalty often run strong among family members who work together. However, having relatives on staff or in leadership can also present a challenge. What …

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HR and the Family

Retailers working with family know it can be hard to be objective when employing family members. You might have more tolerance with the struggles your own family members face than you would with those of another employee. Addressing issues with …

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