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Jesse Carleton

Jesse Carleton
Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NRHA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

What You Can Learn from Shopping Your Competitors

Price Shopping

Trial lawyers need to interview people on all sides of the case so they’re not surprised when they’re defending their client in the courtroom. That’s the approach Deron Yingst, co-owner of Jackson Center PRO Hardware in Jackson Center, Ohio, takes …

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Trainer’s Corner: 3 Opportunities to Train on Pricing

Training Course

Employees who understand retail profit and loss are more likely to know how they can protect your margins. For example, you can encourage them to be careful when stocking shelves by showing them the effect one damaged product has on …

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United Hardware Debuts Its Virtual Buying Market

United Hardware Virtual Market

While the first half of the year has been full of economic uncertainty and a global pandemic, that didn’t seem to dampen the enthusiasm of retailers attending United Hardware’s Fall and Winter Buying Market, July 27 through August 2. But …

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3 Ways to Increase Transaction Size

Exterior Annapolis Home Hardware

Increasing sales doesn’t always require a major capital investment. You can use tools you already have, which is what Victoria Cook-Cranton, floor manager at Annapolis Home Hardware Building Centre (AHHBC), has discovered.  Cook-Cranton has spent the past couple of years …

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4 Ways to Raise Your Transaction Size

As floor manager at Annapolis Home Hardware Building Centre in Annapolis Royal, Nova Scotia, Victoria Cook-Cranton has spent the last two years on a campaign to increase the average transaction size at her store. Now, the owners of the business …

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Creating a Buzz in Your Paint Department

Color of the Year

For paint manufacturers, announcing a color of the year is big business. A new paint color generates a lot of excitement around their product, and it is a chance to put their distinctive palettes in the spotlight and boost sales. …

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6 Questions to Ask When Choosing Advisers

When hiring staff, most retailers put a great deal of effort into the application process to make sure they’ve found the right person. Choosing your business advisers is equally important. These are the people you rely on to help you …

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Preparing Your Succession Planning Documents

While you may not like to think about it, you need to plan for what will happen if you are abruptly unable to continue in leadership. To do this kind of succession planning, there are a variety of legal and …

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covid-19 home improvement

COVID-19: Its Impact on the
Home Improvement Industry

 

Wednesday, Sept. 30 at 2 P.M. ET