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Jesse Carleton

Jesse Carleton
Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NRHA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

STIHL Joins National Workforce Initiative

national workforce initiative

Students attending STIHL Inc.’s Manufacturing Technology Summer Camp, held in July at the company’s headquarters in Virginia Beach, Virginia, had a surprise visitor. U.S. Secretary of Commerce Wilbur Ross showed up to promote the White House’s Pledge to America’s Workers …

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Shut Down Criminals Before They Break Into Your Business

security camera

Preventing loss at your business requires a holistic approach that involves everything from the customer service you provide on the salesfloor to the sophistication of the POS system that keeps track of your sales. That approach is similar whether you …

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Play Hide-and-Seek in the Fairy Garden

fairy garden

If you’re looking through the plants and yard decor display at B&B Do it Center in Carmarillo, California, you might stumble across a tiny house or a miniature garden with brightly colored stepping stones. Owner Randy Collins has intermingled fairy …

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Sales Continue Strong at United Hardware Fall and Winter Dealer Market

united hardware fall and winter market

As the year hits its midpoint, independent retailers gathering at the United Hardware Fall and Winter Dealer Market gave reports of solid sales in the first and second quarters. At the market, held June 28-30 at the Minneapolis Convention Center, …

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Behind the Scenes: 2019 Young Retailer of the Year Honorees

2019 young retailer of the year

The 2019 Young Retailer of the Year honorees have found new ways to solidify employee retention, harness the power of social media, bring new opportunities to their communities and boost sales at their operations. They were recently recognized by the …

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2019 Young Retailer of the Year: TJ Colson

TJ Colson Director of Store Operations Wilco Farm Stores Oregon and Washington I’m a big believer in taking time to fully train and support your employees. That’s how your business will reach a high level of performance. After TJ Colson …

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2019 Young Retailer of the Year: Franklin Cloninger

Franklin Cloninger General Manager Triangle True Value Hardware and Rental Greenwood, South Carolina Building relationships with the community lets people know we have local roots and gives us feedback about how we can meet their needs. Franklin Cloninger started managing …

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2019 Young Retailer of the Year: Morgan Godfrey

Morgan Godfrey Part Owner and Retail Manager Select Source Kimberly, Idaho We help fellow businesses because I think I live in the best community on earth, and I want to do anything I can to make it better. As part …

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