COVID-19 Updates
Home » Jesse Carleton (page 10)

Jesse Carleton

Jesse Carleton
Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NRHA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

Impulse Merchandising Tactics That Drive Sales

Click the picture to download a PDF of this story. By Jesse Carleton, jcarleton@nrha.org Hard to Resist One of the key performance indicators for a retail business is average transaction size or sales per customer. Do you know what that number is for …

Read More »

Quilters Show Gratitude for Veterans

In the weeks leading up to Memorial Day, Mark Shook got his customers thinking about how they could give back to veterans. Shook, manager at Waters True Value in Emporia, Kansas, joined forces with two other businesses in town to …

Read More »

2018 Young Retailer of the Year: Nate Ludwig

 Nate Ludwig General Manager Dazey’s Building Center Garberville, California Multiple-Store Operation We’re not just here to make money, we’re giving back to our community. It’s who we are; that’s just part of our makeup. We look forward to continuing this …

Read More »

2018 Young Retailer of the Year: Byron Clouse

Byron Clouse Owner Lewiston Ace Hardware Lewiston, Michigan Multiple-Store Operation “I truly believe you make a living by what you earn, but you make a life by what you give.”   Byron Clouse is one of those retailers who is …

Read More »

2018 Young Retailer of the Year: Megan Zarbano

Megan Zarbano Owner Handy Hardware & Rental Valley City, North Dakota Under $2 Million in Annual Sales “It isn’t easy to keep small-town America thriving, especially with big-box stores and e-commerce so readily available, but what we offer is so …

Read More »

2018 Young Retailer of the Year: Ronna Kilts

Ronna Kilts Manager Mattson’s True Value Hardware Howard City, Michigan Under $2 Million in Annual Sales “My roots run deep, not only in the business but in the community as well. I think it’s important for customers to know we’re involved …

Read More »

4 Ways to Sell More Projects

How often are your employees selling entire projects rather than just single products? Project sales increase your overall transaction size and usually offer larger margins. They can also lead to more satisfied customers, as they will get everything they need …

Read More »

Born Into the Business

Click the image above to view a PDF of the story. Home improvement retailing is a business where there’s a lot of longevity. It’s not unusual to see a business in its second or third generation, with some dating back …

Read More »