Staffing shortages have been one of the biggest issues facing retailers over the past few years. Even if employers are able to find the right people to hire, it can be difficult to keep them, given the increasingly competitive nature …

United Hardware Distributing Co. announced Chad Ruth will serve in the role of President and CEO. Ruth became interim President and CEO of the co-op on February 16, 2023, after Doug Audette resigned from his position. The Board of Directors …

The North American Hardware and Paint Association (NHPA) celebrated the 2022 graduating class of its Retail Management Certification Program in February. With 34 graduating retailers from all across the U.S. and Canada, the class was the largest in the program’s …

United Hardware has announced the appointment of Chad Ruth as its interim president and CEO. Chad brings a wealth of experience and expertise to the role and has been with the company for more than fifteen years. Former president and …

Spring was in the air as United Hardware held its annual and expanded Lawn & Garden Buying Market in October, shifting the event three months earlier from its prior time slot in January. The event, which was United Hardware’s third …

If you’re not making price changes today, you may not be in business tomorrow. That’s the stark reality of a market plagued by higher-than-normal inflation and supply chain issues. When cost outruns the shelf price, retailers who fail to keep …

Understanding how to effectively set prices could be intimidating for a new manager. Like many facets of retailing, pricing strategy is part art and part science. How a retailer sets prices will have a direct impact on the viability of …

If you’re like many managers, you may suffer from feedback phobia. It’s easy to tell employees “nice job” when they do something right, but it’s harder to ask them to fix something they’re doing wrong. Put off that conversation too …