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Jesse Carleton

Jesse Carleton
Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NRHA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

PRO Group on the Go

To give readers more insights into PRO Group, Inc., Hardware Retailing spoke with Cliff Lewis, owner of Grandview Lumber and PRO Hardware in Grandview, Washington. Grandview Lumber is the winner of Horizon Distribution Inc.‘s 2018 PRO Hardware Retailer of the …

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Can Your Team Revive This Endcap?

scary endcap

Soon (if you haven’t started already) it will be time to decorate for fall festivities. The endcap on the left is appropriate to the season. It also might give you the creeps, but for all the wrong reasons. Instead of …

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STIHL Joins National Workforce Initiative

national workforce initiative

Students attending STIHL Inc.’s Manufacturing Technology Summer Camp, held in July at the company’s headquarters in Virginia Beach, Virginia, had a surprise visitor. U.S. Secretary of Commerce Wilbur Ross showed up to promote the White House’s Pledge to America’s Workers …

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Shut Down Criminals Before They Break Into Your Business

security camera

Preventing loss at your business requires a holistic approach that involves everything from the customer service you provide on the salesfloor to the sophistication of the POS system that keeps track of your sales. That approach is similar whether you …

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Play Hide-and-Seek in the Fairy Garden

fairy garden

If you’re looking through the plants and yard decor display at B&B Do it Center in Carmarillo, California, you might stumble across a tiny house or a miniature garden with brightly colored stepping stones. Owner Randy Collins has intermingled fairy …

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Sales Continue Strong at United Hardware Fall and Winter Dealer Market

united hardware fall and winter market

As the year hits its midpoint, independent retailers gathering at the United Hardware Fall and Winter Dealer Market gave reports of solid sales in the first and second quarters. At the market, held June 28-30 at the Minneapolis Convention Center, …

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Behind the Scenes: 2019 Young Retailer of the Year Honorees

2019 young retailer of the year

The 2019 Young Retailer of the Year honorees have found new ways to solidify employee retention, harness the power of social media, bring new opportunities to their communities and boost sales at their operations. They were recently recognized by the …

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2019 Young Retailer of the Year: TJ Colson

TJ Colson Director of Store Operations Wilco Farm Stores Oregon and Washington I’m a big believer in taking time to fully train and support your employees. That’s how your business will reach a high level of performance. After TJ Colson …

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