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Jesse Carleton

Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NHPA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

Kabelin Ace Gets Creative With Engraving

laser engraver

At Kabelin Ace Hardware, customers can get a gift that is truly one of a kind. A new laser engraver allows customers to put their own messages or images on a variety of gift items, including picture frames, mugs, cutting …

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Get Ready for Fire Safety Month

Fire Prevention Week is coming soon. Do you have a plan for how you’ll use the week to promote fire safety? The National Fire Protection Association (NFPA) organizes Fire Prevention Week as part of its ongoing campaign to educate the public …

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A New, Easy Way to Understand Financial Statements

If you’re a little confused by all the numbers in the financial statements of your business, you’re not alone. Many retailers would rather be on the salesfloor helping customers than in the backroom poring over paperwork. Nonetheless, those financial statements …

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Increasing the Salesfloor Efficiency at Tarzian Hardware

Neal Aissa Tarzian Hardware Brooklyn, New York Numbers to Watch: Sales Per Square Foot, Gross Margin Per Square Foot, Inventory Per Square Foot The Challenge Operating a 3,500-square-foot hardware store within walking distance of two big-box retailers means Neal Aissa, …

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5 Ways Your Business Could Be Losing Money … and How to Get It Back

Finance for your business

Click the picture to download a PDF of this story. By Jesse Carleton, jcarleton@nrha.org, and Liz Lichtenberger, llichtenberger@nrha.org Lower your costs and increase your revenue. Just about every retailer would agree that’s a great formula for success. But how do you make it happen? …

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Financial Tools You Can Use

Financial Tools to help your business

Financial statements have valuable information that can help you make more informed business decisions. But if reading those statements feels like reading a foreign language, don’t worry, you’re not likely the only retailer who feels that way. Here are some …

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Retailers Converge on Boston for Orgill Fall Dealer Market

For three days, retailers packed Orgill’s Fall Dealer Market looking for bargain buys and the latest products, programs and services that would prepare them for the next selling season. The event was held Aug. 24-26 at the Boston Convention and …

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Small-Town Store Helps Honor Veterans

memorial day flower display

A few years ago, Jill and Jeremy Post, owners of Post’s Hardware Hank, noticed that around Memorial Day, it was difficult to find a place in town to buy flowers or ornaments to decorate the graves of veterans. The small town …

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