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Jesse Carleton

Jesse Carleton
Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NRHA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

Finding New Products: A Buyer’s Perspective

Finding new products

When you go to a buying market, the new products on display are there because someone else did their homework to find what might be popular among customers. Buyers for co-ops and distributors are continually on the lookout for new products. …

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Top Kitchen and Bath Trends for 2017

Kitchen bath trends

Contemporary and transitional-styled bathrooms are trending in design preferences for kitchens and bathrooms for 2017, according to the 2017 Kitchen & Bath Design Trends Report. The report is an annual member survey compiled by the National Kitchen & Bath Association …

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Attendance Up, Attitudes Upbeat at United Hardware’s January Market

January Market

United Hardware kicked off its 60th anniversary with a bustling January market, where retailers showed positive attitudes and optimism for the coming year. Despite the colder-than-normal temperatures, the mood at the market, held January 6-8, was upbeat with strong attendance …

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The New Era of Convenience in Store Services

Store Services

To view a PDF of this story, click here.  By Jesse Carleton, jcarleton@nrha.org  The restaurant industry has been doing it for years. Customers call in or place an order online, then go to the restaurant to get their carryout dinner. The …

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Check Out These Employee Development Resources

human resources

Retailers looking for guidance on how to coach underperforming employees or what to do when firing can find suggestions in Hardware Retailing’s January 2017 article “Employee, We’ve Got a Problem.” In addition, Hardware Retailing collected the following list of resources to answer further questions about how to properly …

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Develop a Plan for Training in 2017

Many retailers use the beginning of the year when sales are often slower to spend some extra time on employee training. Whether it’s attending an off-site seminar with a key vendor or completing some online refresher courses, every employee in …

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Hardware Hank Celebrates 60 Year Milestone in 2017

Next year, United Hardware Distributing Company and its branding icon, Hardware Hank, will turn 60. In January, as the Plymouth, Minnesota-based wholesaler heads to downtown Minneapolis for its Spring and Summer Buying Market, it will celebrate a diverse array of …

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Giving Back to Employees This Season

Employees who work hard for you all year appreciate a “thank you” once in a while. While you can certainly do that any time of the year, the Christmas season is one of the best times to do a little …

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