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Jesse Carleton

Jesse Carleton
Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NRHA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

Giving Back to Employees This Season

Employees who work hard for you all year appreciate a “thank you” once in a while. While you can certainly do that any time of the year, the Christmas season is one of the best times to do a little …

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Three Power Tool Trends You Should Know

power tools

To view a PDF of this story, click here. To see more photos from Acme Tools, click here. By Jesse Carleton, jcarleton@nrha.org Tool Tech Did you ever think you’d sell a cordless table saw? What about a power drill with an app …

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Acme Tools Store Tour

George Kuhlman founded Acme Tools in 1948 as a small electric motor repair shop in Grand Forks, North Dakota. Since then, it has grown to 10 locations in Iowa, Minnesota and North Dakota. Acme Tools is also a leading authorized …

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How to Create First-Class Endcaps

Endcaps are some of the most valuable pieces of real estate in your store. A well-stocked, well-designed endcap can set the tone for the rest of the store. Too many retailers simply use these spaces as extensions of their regular …

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Time to Remind Consumers about Fireplace Safety

As fall weather starts to roll in, it won’t be long until fireplaces and stoves will get heavy use in many parts of the country. A warm fireplace can add ambiance to a room, but it can also add a …

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Halloween Spending Up This Year

This should be a banner year for consumer spending on Halloween, according to a survey from the National Retail Federation (NRF). The survey predicts total spending will reach $8.4 billion, an all-time high in the survey’s 11-year history. That should …

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Why Smart Home Technology Needs a Place in Your Store

Smart Home Technology

To view a PDF of this story, click here. By Jesse Carleton, jcarleton@nrha.org Be an Early Adopter Meet David and Liz. They just purchased a new home. They also just purchased a new smart thermostat for that home, which means they …

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Tips for Retaining Quality Employees

Once you find those employees who fit your company culture and deliver high customer service consistently, you want to keep them. While every hard-working employee deserves a good wage and pay raises, money isn’t the only motivator. Employees usually place …

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