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Jesse Carleton

Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NHPA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

Tips for Hosting a Special Event

With summer quickly approaching, it’s a great time to throw a party at your store. Special events can create a buzz around your business and draw customers in the door. How successful that event will be will depend, in large …

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Lezzer Lumber Holds Expo for Loyal Customers

With all of the new products on the market, updates in building codes and changes in workplace regulations, it can be difficult for contractors to keep up. Lezzer Lumber makes it easier. Every February, the company, which operates 11 retail …

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Intown Ace Looks for Ways to Get Noticed

With approximately 30,000 cars zipping past Intown Ace Hardware in Decatur, Georgia, every day, co-owner Dave Jones wants them to slow down enough for his business to get noticed. “We are always looking for a way to turn heads toward our …

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Pet Product Trends for 2017

Consumers seem to have plenty of discretionary income when it comes to spending money on their pets. The sale of pet food and accessories can result in repeat traffic and high margins for independent home improvement retailers who decide to …

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Local Art Showcased at Hardware Store

At Crest Hardware in Brooklyn, New York, creativity and art are part of the store’s culture. In addition to being a destination for all types of home improvement items, the store is home to the annual Crest Hardware Art Show, …

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Finding Merchandising Strategies That Work

To view a PDF of this story, click here. When it comes to merchandising your store, you can’t always follow the textbook. Customers don’t always look at what you want to sell them, so sometimes you have to get creative …

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How to Maintain Your Merchandising

Keeping a store that looks good all of the time should be a team effort. Throughout a busy day, it’s easy for displays to get messy, items to get misplaced or stock levels to drop. But if you have everyone …

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Core Category All-Stars

Core Category All-Stars

To view a PDF of Part 1 of this story, click here. To view a PDF of Part 2 of this story, click here. A Look at Best-in-Class Merchandising Across the Store Look for the best merchandised category in your …

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