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Jesse Carleton

Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NHPA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

Lake Ridge Ace Gives Veteran a New Ride

The staff at Lake Ridge Ace Hardware are problem solvers, so it’s no surprise that customer Marlene Maxon came to the store this past December with an unusual request. Her family was planning a trip to a local ski resort …

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ARA Predicts Stable Growth for the Equipment Rental Industry

Growth Rental Equipment

According to the latest forecast released by the American Rental Association (ARA), the equipment rental industry should experience stable growth through the next few years. Reflecting the continued growth in residential and nonresidential construction combined with a downward shift in …

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How to Start Selling to Government Agencies

To view a PDF of the story, click here. Breaking In In the early 1980s, residents of Avenal, California, made what may have seemed like an unusual petition to their state government. The state was making plans to build one …

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Five Ways to Improve Your Paint Department

Paint Department

To view a PDF of this story, click here and to read a Q&A from an architectural color consultant about her insights and advice on color.  By: Jesse Carleton jcarleton@nrha.org  If you sell paint, you’ve got a lot of company. Specialty stores, other independent home improvement …

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Energy Efficiency Tax Credits for 2016

Tax Credit

Tax season is here, and as homeowners begin filling out their tax forms, they’re likely looking for all of the deductions they can take. The federal government recently extended some of the tax credits on purchases made of ENERGY STAR …

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Is Your Employee Handbook Up to Date?

If it’s been a while since you updated your employee handbook, chances are you’re missing some changes in legislation that could leave your company open to legal trouble. In addition to changes to federal laws, states often adopt their own …

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Color Trends for 2016

Color Trends

With the start of 2016, paint manufacturers and trend watchers are announcing what they believe will be the most popular colors for the year. These are colors that designers predict will be showing up in fashion and design, and they may …

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Project Carts Offer Construction Knowledge

It’s usually easier to show rather than simply tell, especially when it comes to explaining how a house is put together. When Larry Mallaber, vice president of Nunda PRO Lumber and Hardware in Nunda, New York, wanted a better way …

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