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Jesse Carleton

Jesse Carleton
Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NRHA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

K+K Veterinary Supply Taps Into PRO Group’s Buying Power

kk veterinary

K+K Veterinary Supply may seem an unlikely partner for a distributor known for hardlines sales. But diversifying into hardware categories is a critical part of the strategy company founder and president Kenny Lipsmeyer is using to create value for his …

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PRO Group’s Approach to Marketing

Traditional advertising combined with the latest tools in digital media give PRO Group a comprehensive marketing program to help retailers promote their businesses. Regardless of the media used, PRO emphasizes ease of use and integration across the platforms. Print Advertisements …

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Grandview Lumber Makes a Move Online

grandview lumber truck

Three years ago, Cliff and Michelle Lewis, owners of Grandview Lumber and PRO Hardware in Grandview, Washington, took a big step forward when they built a new building and multiplied the size of space they have to use. Now, they …

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PRO Group’s Volunteer Leave Policy Encourages Employees to Give Back

volunteer ski trip

One common thread across most home improvement retailers is that they understand the importance of giving back to the communities that support them. And when they give back to their communities, whether through financial assistance or other resources, they set …

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PRO Group on the Go

To give readers more insights into PRO Group, Inc., Hardware Retailing spoke with Cliff Lewis, owner of Grandview Lumber and PRO Hardware in Grandview, Washington. Grandview Lumber is the winner of Horizon Distribution Inc.‘s 2018 PRO Hardware Retailer of the …

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Can Your Team Revive This Endcap?

scary endcap

Soon (if you haven’t started already) it will be time to decorate for fall festivities. The endcap on the left is appropriate to the season. It also might give you the creeps, but for all the wrong reasons. Instead of …

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STIHL Joins National Workforce Initiative

national workforce initiative

Students attending STIHL Inc.’s Manufacturing Technology Summer Camp, held in July at the company’s headquarters in Virginia Beach, Virginia, had a surprise visitor. U.S. Secretary of Commerce Wilbur Ross showed up to promote the White House’s Pledge to America’s Workers …

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Shut Down Criminals Before They Break Into Your Business

security camera

Preventing loss at your business requires a holistic approach that involves everything from the customer service you provide on the salesfloor to the sophistication of the POS system that keeps track of your sales. That approach is similar whether you …

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