Remember your first day on the job? While some of you were sorting pipe fittings in the family hardware store as soon as you were old enough to walk, many of you remember the day you shook hands with the …
Read More »Jesse Carleton
To Invest or Not Invest
To watch the video, click here. Jesse Carleton of Hardware Retailing magazine discusses important questions to ask yourself when investing in your company.
Read More »THE CLOCK IS TICKING: Make Changes in Plumbing, Electrical Categories Now
The new lead-free plumbing law, the phase-out of incandescent light bulbs: Recently, there have been big changes to the plumbing and electrical categories. Is your store ready? Parts of the light bulb phase out have already begun but additional deadlines …
Read More »Store of the Future: Technologies Changing Retail
This presentation outlines how technology is affecting retailing and what new tools are available for retailers today. Topics include displays and signage, employee training, marketing and operations. View the presentation
Read More »Giving Your Store a Checkup
This presentation will show retailers how to sell more by increasing traffic counts, closure rates, transaction sizes and margins. It will also outline how retailers can meet key benchmarks in advertising, employees, operations and finances. View the presentation
Read More »Community Minded: Giving Back to Your Community
This presentation outlines ways retailers can create a strong presence in their communities. Topics include developing partnerships, using events to cross-market, reaching out to local schools and government officials, sharing your business and leadership skills and more. View this presentation
Read More »Seasonal Selling: Getting Ready for Summer
To watch the full video, click here. Are you prepared to take advantage of all of the selling opportunities this summer? This webinar will offer some suggestions and provide examples of how high-performance retailers approach the summer season. Topics will …
Read More »The Secret of Customer Service Standouts
To watch the full video, click here. What makes independents winners in the home channel? Customer service. Top-quality customer service is more important now than ever, and this webinar will examine how independent retailers are meeting and exceeding customers’ demands …
Read More »