For some retailers, professional electricians make up a good portion of their customer base. A new survey from Klein Tools show why those tradesman enter or leave the field and what type of work they prefer. Klein Tools 2015 State of …
Read More »Jesse Carleton
Hiring in the 21st Century
Make a list of everything you think new college graduates want when they start looking for a job. Now compare that list to ours. In the following story, we take a look at the millennial generation, generally described as those …
Read More »The Service Customers Want in Stores and Online
Are you providing good customer service both online and in person? A recent survey from the National Retail Federation shows that customers’ expectations for online service are the same as what they want when they walk into your physical store. More than likely, …
Read More »Blish-Mize Brings New Categories to Fall Market
Attendees at the 2015 Fall Blish-Mize Buying Market, held this past weekend in Overland Park, Kansas, got to see several new categories designed to help them diversify their product mix, along with a mobile ordering app they can take back to …
Read More »Retailer Elected to NRHA Board of Directors
Jared (Jake) Smith, owner of Jared’s Ace Hardware and Crossroads Outdoors in Bishopville, South Carolina, was elected to the North American Retail Hardware Association’s (NRHA) board of directors at the organization’s May Annual Meeting in Las Vegas. After growing up working …
Read More »2015 Young Retailer of the Year: Jason Fujimoto
Multiple Store Retailers HPM Building Supply, Kea’au, Hawaii COO Fujimoto has contributed to practically every area of the company, from hands-on store management to strategic planning and operations. A major test of his business savvy came in 2008 when he …
Read More »2015 Young Retailer of the Year: Jonathan Miller
Multiple Store Retailers Miller Hardware Co., Valdosta, Georgia Director of E-Commerce In 2011, one of Miller’s first projects was to establish an e-commerce presence for the business, and today internet sales account for 4 percent of overall revenue. After enhancing …
Read More »2015 Young Retailer of the Year: Ryan Ringer
Multiple Store Retailers Gold Beach Lumber, Gold Beach, Oregon General Manager The first major changes Ringer made to Gold Beach Lumber resulted in sales increases of 186% over four years. After he orchestrated the opening of a second location in …
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