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Jesse Carleton

Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NHPA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

5 Tips for Finding a Specialty Vendor

You may have settled on a great idea for your next new niche category, but where do you source it? Oftentimes, you may need to go outside of your primary wholesaler, and the vendor you choose can make or break …

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3 Ways to Boost Sporting Goods Sales

With numerous lakes and rivers within a 50 mile radius of Spokane, the General Store has an ideal setting to sell sporting goods. The anchor department is the Fishing Hole and Sports Shop, which covers land and water sports, for …

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Winning Strategies for 3 Niche Categories

Category Heroes

In most any home improvement store, core categories do the heavy work. They pull in a steady stream of customers and prompt project sales that fill up the shopping cart. But many retailers have found success outside standard hardware fare, …

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Learn More About Project Management

Using project management strategies can help you become a stronger leader and more effective at developing and executing projects at your business. To learn more, consider these resources as recommended by Diane Flynn-Brake, director of business project management at Ace …

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4 Steps to Better Project Management

project management

Just like you shouldn’t begin construction on a new building without a blueprint, you wouldn’t want to start a new initiative around your store without a well-laid plan. A carefully devised strategy can help you finish on time and on …

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Choosing the Best Personality Assessment for Your Team

You may have heard about the benefits of personality assessment tools — they can help you understand the behaviors and character traits of your employees. Used correctly, these tools can strengthen your company culture and promote a healthy team environment. …

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What the NHPA Team Learned About Their Personalities

Everything DiSC

Working well together in a business requires employees to learn and rely on each other’s  strengths. The feature story shows how DiSC personality profiles can help guide those lessons. After finding out how retailers have used DiSC assessments to improve …

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