As 2021 begins, United Hardware is the first cooperative in the industry to launch its Spring and Summer Buying Market. Open to all United Hardware­ retailers, the online Virtual Experience event will run for a seven-day period, January 11-17, 2021. …

In this month’s issue of Hardware Retailing, the Market Measure report includes results from NHPA’s 2020 Cost of Doing Business Study, a valuable tool as you make plans for the coming year. By comparing numbers in this study against your …

As winter approaches for many areas of the country, customers might be thinking about making sure their car is prepared for the cold weather. If you have an automotive department, you can offer them the convenience of picking up items …

The first few weeks after hiring a new employee are critical. How well you onboard them will have a big impact on retention and job performance. But if you’re like most retailers, developing a thorough onboarding program is just one …

Employers who want to understand how they can keep their best employees from leaving to work somewhere else need to understand the changing needs of today’s workforce. A recent study from data and analytics firm Gallup, State of the American …

Keeping quality employees is a perennial problem for retailers. Solutions for reducing turnover often focus on better hiring techniques, competitive pay, benefit packages and a healthy company culture. Recent research from analytics and data firm Gallup adds another important piece …

Trial lawyers need to interview people on all sides of the case so they’re not surprised when they’re defending their client in the courtroom. That’s the approach Deron Yingst, co-owner of Jackson Center PRO Hardware in Jackson Center, Ohio, takes …

Employees who understand retail profit and loss are more likely to know how they can protect your margins. For example, you can encourage them to be careful when stocking shelves by showing them the effect one damaged product has on …