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Jesse Carleton

Jesse Carleton
Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NRHA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

Using Your Store’s Exterior to Get Customers Inside

Click the picture to download a PDF of this story. By Jesse Carleton, jcarleton@nrha.org See, Stop, and Shop The brontosaurus standing in the outdoor garden center and poking its head above Beisswenger’s Hardware has become a landmark around New Brighton, Minnesota. …

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Creative Merchandising Roundup

merchandising

Often, some of the best merchandising ideas you get are those from other people. Looking at what other retailers are doing can sharpen operations at your own store.  If you’re like most retailers, you are constantly looking for ideas. Hardware …

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2018 Do it Best Fall Market Emphasizes Category Growth

Independent home improvement retailers flooding the floor of the 2018 Do it Best Fall Market found the programs and retail solutions that are critical for helping them develop specific categories. The market, held Oct. 12-15 at the Indiana Convention Center …

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A Fundraiser Round Up

fundraiser

When store manager Mitch Turner gives his customers the opportunity to give to a local charity, he often ends up doing more than just raising a few dollars for a good cause. He’s raising awareness and lending support in ways …

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How Two German Garden Centers Stay Successful

While attending the garden show spoga+gafa in Cologne, Germany, in September, Hardware Retailing editor Jesse Carleton also had the opportunity to visit two garden centers in the area. These garden centers are exemplary in the way they merchandise their wares …

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An Inside Look At Cole Hardware’s Window Displays

window displays

For decades, window displays have been a staple of many downtown retailers’ marketing strategies. For some retailers, windows are a place to put their best and newest merchandise on display so passers-by will window shop and hopefully come inside. Other …

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How to Manage Unproductive Inventory

Click the image above to download a PDF of the story. Beware of slow-moving inventory. It lurks in nearly every retail operation. Often called dead inventory, slow-movers are items that, for whatever reason, are just not selling. You know you …

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10 Ways NRHA Training Benefits Your Business

Click the picture to download a download a PDF of this story. Poor customer service, lost sales and increased shrinkage are just a few of the results of ignoring your employees’ hardware education. Employees need training to succeed. The North American Retail …

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