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Jaime Koch

Jaime Koch
Jaime Koch was the managing editor of Hardware Retailing Magazine. Jaime regularly traveled around the country and internationally to visit with retailers and share their stories. Jaime was honored by the American Society of Business Publishers for Editorial Excellence.

Handy Hardware to be Purchased, Privatized

Handy Hardware Wholesale is scheduled to be purchased by Littlejohn & Co pending official court approval in July. Handy Hardware Wholesale, which is based in Houston, filed for bankruptcy in Delaware in January and as part of the Chapter 11 …

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Do Brands Matter?

Anecdotal evidence might suggest that the emotional connection between consumers and product brands just isn’t as strong today as it once was. But without any cold, hard, empirical evidence to support this theory, the editors of Hardware Retailing decided to …

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Differentation through Assortment Planning

Differentation through Assortment Planning - Feature

To watch the full video, click here. As the race for customer service gets harder, independent retailers must think of creative ways to differentiate their stores. In this month’s vlog, Managing Editor Jaime Koch walks you through her top five …

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Developing Metrics

To watch the full video, click here. Managing Editor Jaime Koch shares her tips for helping home improvement retailers develop metrics for their operations in her how-to management vlog (video blog). Check out how Jaime suggests you tackle metrics in …

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Protect Your Store from Refund Fraud

Refund (or return) fraud is when dishonest employees or customers refund merchandise and then personally benefit from the return. While customers can try to submit a fraudulent return, employees will have easier access because they have more control over the …

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Wealth Advisor Shares Succession Planning Tips

Wealth Advisor Shares Succession Planning Tips - Feature

To watch the full video, click here. Wealth Advisor, Gary Pittsford, talks with Editor Jaime Koch about why it’s more important than ever to start thinking about succession planning.

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Decoding the QR Code

To watch the full video, click here. Our editors visited Megan Menzer, owner of Newton’s Hardware in Cherryvale, Kansas. She explains how using QR codes can generate excitement with your customers and better promote your store with strategic and fun …

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Home Grown: An In-Depth Look at the Local Shopping Movement

To complement original proprietary research on the timely issue of shopping local, we feature an exclusive consumer panel to gain insights into consumers who are committed to patronizing local companies and buying American-made products.

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