Employee teams and companies thrive under good leadership, but what qualities make a good leader? And what are the costs when a company doesn’t have strong leaders? Good leadership can reduce employee turnover, strengthen work teams and help companies grow. …

Results are key for identifying good leaders. At Roblynn Home Hardware and Home Furniture in Oromocto, New Brunswick, owner and president Tanya Hanson Rocca considers it a huge compliment that other business owners often ask for her hiring secrets. “You …

Prospective employees at Wankel’s Hardware in New York are asked an unusual interview question: “What is your American dream?” The question is important because store owner Katherine Wankel’s goal is to provide jobs that she considers to be launch pads …

Ace Hardware Corp. is hosting its third fully virtual convention this week, providing retailers with special pricing on products, networking opportunities and training sessions. The digital show is modeled after Ace’s in-person events, which have been important gatherings for retailers …

Tim Owens, a craftsman on staff, has shifted his responsibilities so he can focus entirely on custom woodcutting and making furniture, including tables, bookshelves and fireplace mantles. “Lumber and building materials have risen drastically in price, so customers are looking …

Charlston Austin and Warren Pegram knew their plan to open their first store in April 2020 and then four other locations in successive years was ambitious, but their new business launch was much different than they expected. The owners of …

Westlake Ace Hardware has announced it will acquire Town Center Hardware, which has two locations in Washington. Town Center Hardware has one location in Kirkland, Washington, and another in Lake Forest Park, Washington. When the sale is finalized March 8, …

George Washington was still president when Foster Farrar Co. opened in 1796, just prior to John Adams taking office as the nation’s second president. The business started out selling blacksmith supplies near its current location in Northampton, Massachusetts. Today, it …