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Kate Klein

Kate Klein
Kate is an assistant editor for Hardware Retailing magazine. She reports on news and industry events. She graduated from Cedarville University in her home state of Ohio, where she earned a bachelor's degree in English and minored in creative writing. She loves being an aunt, teaching writing to kids, running, reading long books, farm living and, as Walt Whitman says, traveling the open road, “healthy, free, the world before me.”

Kitchens Are Popular to Remodel

kitchens

Kitchens are the most popular room for homeowners to remodel, according to online home improvement company Houzz. The 2019 U.S. Houzz & Home Study shows that the typical kitchen remodel costs $14,000, making kitchens the most expensive room to update …

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Armstrong Joins Ace as Supply Chain Executive

Armstrong

Ace Hardware Corp. has hired Kirk Armstrong as a new executive to work on the co-op’s distribution and supply chain team. He is taking on the role of vice president of distribution and supply chain innovation and will be reporting …

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Resources for Hiring Military Veterans

military veteran

By recruiting and hiring military veterans, you can potentially gain some of the most skilled and loyal employees you’ve ever had. Opportunities to recruit military veterans who are entering the civilian workforce are more plentiful than most business owners realize, …

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BTU Do it Center Is Serious About Fire Safety

BTU Do it Center

BTU Do it Center takes community safety seriously, and its annual fire safety event demonstrates that commitment. The store is in Las Vegas, New Mexico—a small rural community located in a heavily wooded area. Forest and grass fires are common. …

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10 Ways Surveys Save the Day

surveys

Surveys can be vital tools to get customers’ feedback, verify employee training is working and encourage positive change. Russ Haswell from Medallia, a company that helps businesses collect and use customer and employee feedback, contributes insight into how surveys can …

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10 Tips Every Sidekick Should Know

mentor

A business mentor can prove to be a superhero who offers wise advice, encourages you through your failures and teaches you by example. Being a sidekick to another retailer who is older, has more experience or excels in areas you …

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How I Did It: Began Operating a 24/7 Store

PRO HARDWARE

Trust PRO Hardware in Indianapolis has an unusual claim to fame in the home improvement industry: 24/7 hours. Owner Adam Taylor opened the store in 2012 in a 3,200-square-foot space. Early on, he experimented with operating between 5 a.m. and …

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10 Lessons From Weather for Life and Retail

weather

You’re accustomed to having seasonal weather impact your operation’s sales, but have you thought about the lessons you can learn from storms and sunny days alike? Weather is unpredictable, and the elements you can’t control provide reminders that are applicable …

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