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Kate Klein

Kate is profiles editor for Hardware Retailing magazine. She reports on news and industry events and writes about retailers' unique contributions to the independent home improvement sector. She graduated from Cedarville University in her home state of Ohio, where she earned a bachelor's degree in English and minored in creative writing. She loves being an aunt, teaching writing to kids, running, reading, farm living and, as Walt Whitman says, traveling the open road, “healthy, free, the world before me.”

Headlining Stories From March’s Hardware Retailing

hardware retailing

The March issue of Hardware Retailing magazine shared highlights from three important industry news stories. Click the headlines below to view the full version of each article. Lowe’s Ending Iris Smart Home Products Line A Close Eye on 2019 Retail Trends Big …

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Boston’s Ace Hardware Finds Fresh Growth

Boston's Ace Hardware

Boston’s Ace Hardware in Page, Arizona, isn’t new to finding opportunities for growth. The store has been operating since the 1960s and is currently going strong under the ownership of brothers Doug, David and Dan Boston. Major, profitable changes to …

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Oceanside Ace Hardware Exists to Give

Oceanside Ace Hardware

Michelle Pike’s plan when she opened Oceanside Ace Hardware in 2016 was to create a community asset. She had worked in the biotech industry for years and wanted to start a business, but the type of new business was secondary …

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Hardware Retailing March: Ace Hardware Distributor Profile

ace distributor profile

Check out the March issue of Hardware Retailing to get a close-up look at Ace Hardware’s latest initiatives and goals for the future. The March issue continues the magazine’s distributor profile series, exploring Ace Hardware’s mission and vision, merchandising strategy, latest logistics innovations …

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Ace Hardware Corp. Sees Revenue, Same-Store Sales Growth

Ace Hardware

On Feb. 14, Ace Hardware Corp. reported revenue and same-store sales growth for fourth-quarter and full-year 2018. The co-op saw quarterly revenues of $1.4 billion, an increase of 5.7 percent from the fourth quarter in 2017. Revenues for the entire year …

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When Aging Motivates Major Bathroom Remodels

bathroom remodels

Homeowners who are planning to accommodate their own aging or that of close family members are more likely to invest in major master bath upgrades in their homes, according to recent research from the home improvement website Houzz. In fact, …

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Returns and the Customer Service Experience

Click the picture to download a PDF of this story. The weeks and months after the winter holidays tend to be heavy on returns­—and retailers’ return policies can greatly impact future customer loyalty. Retailers, on average, expect 11 percent of their 2018 …

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