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Kate Klein

Kate Klein
Kate is profiles editor for Hardware Retailing magazine. She reports on news and industry events and writes about retailers' unique contributions to the independent home improvement sector. She graduated from Cedarville University in her home state of Ohio, where she earned a bachelor's degree in English and minored in creative writing. She loves being an aunt, teaching writing to kids, running, reading, farm living and, as Walt Whitman says, traveling the open road, “healthy, free, the world before me.”

Jack’s Country Store Has Thrived During 135 Years of U.S. History

Tom Downer at Jack's Country Store

Jack’s Country Store began operating in 1885 as part of a deal its founder, J.A. Morehead, made with the owner of a stagecoach line, which used the beach as a roadway, according to Jack’s president Tom Downer. Morehead originally opened …

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Meet NHPA Chairman Dan Harris

NHPA Chairman Dan Harris

Dan Harris has accomplished a tremendous amount in the independent home improvement industry for a man who sought a hardware store job just to work his way through college. Decades later, Harris now oversees two thriving retail businesses and is …

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Welcome Your NHPA Board of Directors

NHPA 2021 Board of Directors

The North American Hardware and Paint Association (NHPA) board of directors helps the association communicate and prioritize the needs of independent retailers like you. As a not-for-profit, NHPA is governed by a board of directors, which is made up of …

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COVID-19 Has Changed Consumer Buying Preferences

Consumer Buying Preferences

Anxiety about COVID-19 has shifted where and how people will shop for the holidays.  Research from professional services firm Deloitte shows that more than half of shoppers feel anxious about in-store shopping due to the pandemic.  Independent home improvement retailers …

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Retailer Helped Provide More Than 1,200 Masks

Burney True Value Hardware

Early in the COVID-19 pandemic, Sam Ransdell of Burney True Value Hardware in Seven Lakes, North Carolina, realized that ordering face masks to sell wasn’t going to meet his community’s needs.  Demand was too high nationally for Ransdell to get …

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Resource Review: Building a StoryBrand

Resource Review

This book review is the final installment in a series Hardware Retailing is publishing to highlight resources retailers recommend to other operators in the independent home improvement industry.  David Strano is general manager and co-owner of Ambridge Do it Best …

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Ace Hardware Achieves Record Q3 Revenue

ace hardware q3 revenue

Ace Hardware Corp. reported record third-quarter 2020 revenues, showing the ongoing growth of same-store and online sales during the COVID-19 pandemic. The growth in the third quarter follows a very strong second quarter, which was strongly shaped by consumer’s pandemic …

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Frager’s Hardware Hosts a Socially Distant Centennial

Frager's

The COVID-19 pandemic derailed initial plans for celebrating the 100th anniversary of Frager’s Hardware & Garden Center, the longest continuously operating hardware store in Washington, D.C. Determined not to let the centennial pass by without recognition, the store staff organized …

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