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Kate Klein

Kate Klein
Kate is profiles editor for Hardware Retailing magazine. She reports on news and industry events and writes about retailers' unique contributions to the independent home improvement sector. She graduated from Cedarville University in her home state of Ohio, where she earned a bachelor's degree in English and minored in creative writing. She loves being an aunt, teaching writing to kids, running, reading, farm living and, as Walt Whitman says, traveling the open road, “healthy, free, the world before me.”

Finding and Delivering Value By Hiring Young People

Two young employees in a hardware aisle

Ben Houser was 16 years old when he interviewed for a job at King’s Ace Hardware in Billings, Montana. He had zero work experience and knew nothing about hardware, but he wanted to earn some cash. King’s Ace hired Ben …

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Retailers Respond to COVID-19

Retailer Response

When the spread of COVID-19 began changing the lives of residents in Winston-Salem, North Carolina, Cloverdale Ace Hardware was quick to find new ways to serve. Store owner Douglas Brown scrambled to ensure his business could continue operating, while accommodating …

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Socially Distanced Fun

Socially Distanced Fun

When the local Easter egg hunt got canceled, Dawne Ramshaw of Ramshaw’s Ace Hardware in Mount Shasta, California, printed Easter egg coloring pages to give away.  She invited the community to decorate the paper eggs and hang them in their …

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Behind Your Back Podcast With Bradley Hartmann

resource review

This podcast review is the third installment in a bimonthly series Hardware Retailing is publishing to highlight books, podcasts and other resources retailers recommend to fellow business owners in the independent home improvement industry.  P. Brett Thorne is chief operating …

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Ace Hardware of Clarkston Offers Hope During COVID-19

Ace Hardware of Clarkston

When Jason Haley heard about the COVID-19 pandemic, he quickly took action. He ordered $40,000 in extra inventory to stock Ace Hardware of Clarkston, his store in Clarkston, Michigan. He assumed supply chain interruptions would make it challenging to keep …

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Westlake Ace Hardware Continues Expansion

westlake ace hardware

Westlake Ace Hardware is continuing to grow, recently announcing plans to acquire a store near St. Louis and open a new store in Kansas. The chain is part of Ace Retail Holdings, which is a subsidiary of Ace Hardware Corp., …

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Farmer’s Building Supply Takes Small Steps Toward Normalcy

Farmer's Building Supply

The staff at Farmer’s Building Supply in Oregon has adjusted to an array of changes since COVID-19 began spreading in the state, and implementing and then eliminating new processes have been part of the journey. The team has worked well …

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Ace Hardware Sees Q1 Sales and Profit Growth

Ace Hardware

Ace Hardware Corp. reported first-quarter growth in sales and profit that partially reflect changing consumer needs due to the COVID-19 pandemic. The co-op’s revenue was $1.4 billion during the first quarter, an increase of 3.8 percent above the first quarter …

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