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Kate Klein

Kate is profiles editor for Hardware Retailing magazine. She reports on news and industry events and writes about retailers' unique contributions to the independent home improvement sector. She graduated from Cedarville University in her home state of Ohio, where she earned a bachelor's degree in English and minored in creative writing. She loves being an aunt, teaching writing to kids, running, reading, farm living and, as Walt Whitman says, traveling the open road, “healthy, free, the world before me.”

A 2016 Outlook on Home Improvement Product Sales

Black Friday 2023

The U.S. economy continues to improve, and home improvement product sales are up — factors that should only bode well for home improvement retailers. Total home improvement product sales increased in 2015, and are expected to grow even more in 2016 and …

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Staffer Is 60 Years Strong at Page Hardware

In 1956, at age 18, Roger Tucker had a conversation that changed his life. Another high school student, Wayne Page, suggested that Roger get a job working for his father at the local hardware store. Roger, now age 78, got …

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NRHA Kicks Off Route 66 Road Trip in Oklahoma

Road Trip

This week, Independent We Stand is road tripping to spread awareness about independent businesses across the country and the North American Retail Hardware Association (NRHA) is going along for the ride. The Great American Route 66 Road Trip kicks off March 14 in Oklahoma City. …

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Service Lessons From a Lowe’s Store

Lowe's

Lowe’s recently got praise from reporter, business advisor and author Ian Altman writing for Forbes, who used the big box retailer as an example of how to get good customer service to last from the sale to the end of a product’s …

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Reliable Distributors Hosts Conference, Celebrates Anniversary

Reliable Distributors, a national buying and marketing group, kicked off its 2016 Management and Marketing Conference and celebrated its 30th anniversary March 10 in Orlando, Florida. Three new member distributors were introduced at the conference’s annual member meeting: Plastic Express, Inc., …

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Lumber Liquidators Leadership Changes With Lowe’s Exec

Lumber Liquidators

The much-scrutinized Lumber Liquidators has appointed former Lowe’s executive Dennis R. Knowles as chief operating officer. The specialty flooring company has been under investigation since early 2015 due to accusations that some of its laminate flooring contained unsafe levels of formaldehyde. As part …

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