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Kate Klein

Kate is profiles editor for Hardware Retailing magazine. She reports on news and industry events and writes about retailers' unique contributions to the independent home improvement sector. She graduated from Cedarville University in her home state of Ohio, where she earned a bachelor's degree in English and minored in creative writing. She loves being an aunt, teaching writing to kids, running, reading, farm living and, as Walt Whitman says, traveling the open road, “healthy, free, the world before me.”

Trophy Display Promotes Business

The hunting and fishing trophies on display at Horicon Hardware Hank & Rental serve multiple purposes. For one, owner and manager David Konrath gets to show off a bear and the antlered deer heads that are the prizes of his and his …

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Tips for Using a Customer Loyalty Program Well

You may have hundreds of customers enrolled in your store’s loyalty program, and those shoppers might religiously use their rewards cards at your business. But are you maximizing the ways a customer loyalty program can benefit your operation? Loyalty programs reinforce your store’s relationship …

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Americans’ Retail Spending Drops in June

Americans spent less on home improvement and garden products in June than in May, according to estimates from the U.S. Census Bureau. Shoppers reduced their home improvement spending by 1.3 percent in that period. The June 2014 to June 2015 drop was 1.4 percent. Overall retail …

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Barn Look Reflects Store’s Primary Business

Customers who look for fencing and halters for horses at Race Brothers Farm & Home Supply in Carthage, Missouri, get a small reminder of life on the farm as they shop for those products. They walk through the entrance of …

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House-Hasson Merchandising VP Dies at Age 58

Gerald Allen Winn Jr., House-Hasson Hardware’s vice president of merchandising, died Sunday at age 58. Winn had worked for 32 years for House-Hasson, which is a regional hardware distributor headquartered in Knoxville, Tennessee. He was known throughout the hardware industry …

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