Marcus Moran Jr. worked in the independent home improvement industry for nearly 50 years, but his legacy extends beyond his significant work in his family’s business. Moran was a former president and CEO of Aubuchon Hardware, which operates more than …

The North American Retail Hardware Association’s (NRHA) recent State of Independents Conference brought together innovative home improvement retailers from throughout the U.S. to offer insight into how their operations are evolving. Six store owners participated in panel discussions on challenges, growth …

Red shirts and hundreds of pancakes are hallmarks of a community breakfast Handyman Home Hardware hosts annually. The store is located in Conception Bay South, a small community in Newfoundland and Labrador. Handyman Home Hardware hosts the event as part …

This book review is the first installment in a bimonthly series Hardware Retailing is running to highlight books, podcasts and other resources retailers recommend to fellow business owners in the industry. Brian Kabat operates four stores in the Pheonix area …

In a retail world where customers are increasingly diverse and technology is changing by the second, adaptation is key. Change was the dominant theme of the North American Retail Hardware Association (NRHA) State of Independents Conference, which brought together innovative …

Jackson Center PRO Hardware is making an art of competitive pricing. The Jackson Center, Ohio, store currently has about 3,000 square feet of selling space, but the size isn’t preventing it from beating the big boxes on quality and price. …

Adam Lukoskie of the National Retail Federation (NRF) is a leader within the NRF Foundation, which offers RISE Up, a training program designed to help people develop the skills to build careers in retail businesses of all types. Lukoskie provides …

A company culture — the operation’s work atmosphere and core values—are critical for customer and employee satisfaction. Research from global research firm PwC reinforces why. A good company culture impacts employee performance, job satisfaction and loyalty, according to PwC. And …