New home technology and more tech hacking are among 2015’s prospects, according to an article from NBC News. The technology that home improvement retailers sell aren’t exempt from the technological advances and risks. “Everyone’s looking at the home through the lens of connectivity …

Learn some lessons from Lowe’s and Ace Hardware — make shopping more efficient for your customers this year, and improve their overall experience with your business, an article from Forbes recommends. Ace Hardware and Lowe’s both have strategies that have helped …

Company leaders are responsible for cultivating and preserving high customer service standards, and Ace Hardware offers some examples of how to do it, according to a recent article. “[I]f an employee, a group of employees, or maybe even the entire company is not …

Lowe’s Canada is using a simulator to help customers plan home improvement projects. Consumers can enter the Lowe’s Holoroom and choose paint colors and other products via iPad to experience them at full scale, creating a 3-D model of a room …

Now that holiday shopping is behind you, you’ve probably noticed that the season of gift returns has begun. About 23 percent of returns happen in late December and January after holiday gift exchanges, according to research cited in an article by The Washington …

Retailers lost more than $3 per stolen dollar stolen in 2014, according to recent research. The cost of dealing with fraud, including stolen merchandise, bounced checks and unauthorized credit card transactions, came at a price of $3.08 per dollar stolen this …

A former executive from The Home Depot is being honored with the 2015 Global DIY Lifetime Award. Jim Inglis, who worked as executive vice president for Home Depot from 1983 to 1996 and served on the retail giant’s corporate board …

The National Retail Federation offers the following loss-prevention tips for retailers during the holiday shopping season, which includes the days after Christmas when customers are spending their holiday cash and gift cards: Have your experienced staff members team up with …