The North American Retail Hardware Association (NRHA) hosted a virtual town hall April 22 for independent home improvement retailers to discuss strategies for managing their operations during the COVID-19 pandemic. Retailers from throughout the U.S. and Canada joined the town …

Located 15 minutes from Seattle, Island Home Center & Lumber is busy serving a community that is near one of the early U.S. hot spots for the COVID-19 pandemic. The proximity to Seattle doesn’t mean Island Home Center’s community has …

Like many other retail operations, Weakley-Watson Hardware in Brownwood, Texas, is doing business differently in response to COVID-19. Owner Weston Jacobs is taking active steps not only to protect people from the virus, but also to take care of the …

Rapid adaptation has been the story of David Dishke’s home improvement business as COVID-19 spreads throughout the world. “Things are changing daily, if not hourly,” Dishke says. He owns Grand River Home Hardware in Caledonia, Ontario, and Sayer Home Hardware …

The spread of COVID-19 has brought moral dilemmas to Eric Hassett, owner of five Hassett Hardware stores in the San Francisco Bay Area. Hassett’s stores sell products, such as cleaning supplies, which are critical for customers and employees to use …

Homeowners who update the front entrances to their houses often start the projects because a repair is necessary, the Home Improvement Research Institute (HIRI) reports. However, homeowners choose the materials they use for their entryway updates based on how attractive …

Questions raced through Melissa Jenkins’ head when she learned Pleasants Hardware had sold. What would happen to her employees? How much would the company she loved change? Buyers Russ and Joe Taylor, who own 11 Taylor’s Do it Center locations …

This book review is the second installment in a bimonthly series Hardware Retailing is running to highlight books, podcasts and other resources retailers recommend to fellow business owners in the home improvement industry. Megan Menzer co-owns Newton’s True Value stores …