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Renee Changnon

Renee Changnon
Renee Changnon is the retail outreach coordinator for NRHA. She meets with retailers in their stores and at industry events and introduces them to the services NRHA provides. Renee previously worked as a member of the NRHA communications team. She earned a degree in visual journalism from Illinois State University, where she served as the features editor for the school newspaper. After college, she implemented marketing and promotions initiatives at Jimmy John’s franchise locations across the country. She enjoys exploring books with her book club, Netflix marathons and hosting goat yoga at her apartment complex. Renee Changnon 317-275-9442 rchangnon@nrha.org

Retail Management Certification Program Wraps Up First Fall Session

retail management certification program

Class was back in session in Indianapolis for the North American Retail Hardware Association’s (NRHA) first visit of the Fall 2020 Retail Management Certification Program. The class gathered Sept. 8-12 at an event space in downtown Indianapolis that provided students …

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Community Rallies Around Local Independent Business

Literati bookstore

Hardware Retailing is sharing select stories of independent businesses outside the home improvement industry to see how owners are grappling with operational changes amid COVID-19. Read on to discover how one bookseller in Michigan is continuing to forge community connections. …

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NRHA Offers Free Retail Training Resources Through May 31

free retail training

In the past few weeks, many businesses, including home improvement operations, have faced uncertainties and have been required to adjust operations to ensure employees and customers remain safe. The COVID-19 pandemic has affected people across North America and the rest …

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Alaskan Couple Continues Building a Family Legacy

Ulmer's Drug & Hardware

Monica Mede grew up in her family business, Ulmer’s Drug & Hardware in Homer, Alaska. As a young adult, she ventured away from home, met her husband Patrick in Anchorage and the two moved to Texas. They were more than 4,000 …

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Highlights From the New England Road Trip

New England

This summer, NRHA’s Retail Outreach Coordinator Renee Changnon had the opportunity to combine her passions for travel and storytelling on a road trip to retailers throughout the New England area. Over the course of five days, Changnon drove more than …

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NRHA Road Trip Highlights Northeast Retailers

road trip

Exploring new places, seeing how locals interact with one another, trying new cuisines—there are many reasons people love to travel. Now imagine taking that love of travel and a passion for telling the stories of independent home improvement retailers and …

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Maine Retailer Empowers Team to Find Their Voice

voice

In 2010, Kevin Hancock had a lot on his mind. As the chairman, president and CEO of Hancock Lumber, a seventh-generation family business that employs over 500 people, he was focused on navigating the operation through the recession. On top …

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Why NRHA’s Online Training Is Mission Critical

online training

Are your employees unsure where to go with questions? Does your team need a boost in product knowledge and selling skills? If your answer is yes, then it’s time to assess your employee training program. With an NRHA Training Membership, …

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