Exploring new places, seeing how locals interact with one another, trying new cuisines—there are many reasons people love to travel. Now imagine taking that love of travel and a passion for telling the stories of independent home improvement retailers and …

In 2010, Kevin Hancock had a lot on his mind. As the chairman, president and CEO of Hancock Lumber, a seventh-generation family business that employs over 500 people, he was focused on navigating the operation through the recession. On top …

Are your employees unsure where to go with questions? Does your team need a boost in product knowledge and selling skills? If your answer is yes, then it’s time to assess your employee training program. With an NRHA Training Membership, …

Running a successful home improvement business requires a lot of time and energy. In addition to stocking the shelves with innovative new products, you also need to educate your staff, hone your leadership skills and find ways to stand out …

When the leaders at Clarence Thomas Ltd. Home Center (CTL) in Fish Bay, Tortola, British Virgin Islands, made the decision to invest in their employees by offering online training, they had no idea how popular the program would become. Initially, …

In order to stay connected with retailers like you, the North American Retail Hardware Association (NRHA) makes it a point to get out and visit as many independent hardware stores, home centers and lumberyards in North America as we can. …

On the fourth day of the NRHA New England Road Trip, I made my way to the Golden Eagle Resort in Stowe, Vermont, to get some sleep before my final day of meeting the enterprising retailers who call the region …

After dropping my NRHA colleague Kevin off at the airport Wednesday evening, I made my way to Exeter, New Hampshire. I checked into The Exeter Inn, a boutique hotel that was built in 1932 to host visitors to the Phillips …