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Kevin Trehan

Kevin’s strong passion for User Experience design and proficiency with various Web technologies landed him the role of “The Web Guy” at the NRHA. He graduated from IUPUI in May 2014 with a Bachelor’s Degree in Media Arts and Science and a Certificate in Computer Science. He has a pet ball python named Daenerys, he loves creating digital 3D art, and he perpetually craves sushi. He is also the President of the Indianapolis Guild of Extra Life, a non-profit organization that aims to help raise money for Children’s Miracle Network Hospitals through various video game-related events, such as marathons and tournaments.

An Evolution: Online Shopping Holidays

For last-minute holiday gift buying and, really, all-year shopping, it’s no secret: consumers have increasingly turned to their computers and handheld devices as gateways to a global world of retailing. Following the brick-and-mortar stores, online retailers haven’t skipped out on the shopping …

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Content Marketing Builds Credibility and Customer Base

You’ve probably heard the term content marketing bandied about. In many ways, it’s the “new marketing.” But just what is this practice, what can it do for me as a hardware retailer, and how is it conducted? At its core, …

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Five Strategies to Ensure Family Business Success

Non-family businesses can learn a lot from family businesses, says Henry Hutcheson, a certified Family Business Advisor and founder of Family Business USA consultancy. “Family businesses outperformed non-family businesses during the boom years leading up to the 2008 recession, and …

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The Secret Behind Customer Service

Want to know a secret about amazing your customers? Here it is: Don’t start by focusing on the customers. To consistently deliver high-quality customer service that will give your business a competitive edge and keep customers coming back, you must …

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