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Basic Training in Hardware Retailing

This Basic Training Course in Hardware Retailing is a comprehensive training tool to help retail sales associates gain the confidence they need to be successful on the salesfloor.

*You must be an NRHA member to take these tests.

A Complete Training Package

The Basic Training Course in Hardware Retailing contains everything needed for home improvement retailers to train employees to be better at their jobs, including interactive modules that cover product knowledge, selling skills and merchandising techniques. In addition, the course includes all testing and grading functions to make sure your employees retain this information. As your employees work their way through the course, NRHA provides you with status reports to keep you up to date on how they are progressing.

You Can’t Afford Not to Train

The benefits of this training course are numerous. The knowledge employees obtain from this course will not only make them more productive, it will help start them down the path to a career in home improvement retailing.

  • Trained Employees Sell More Stuff!
  • Increase Customer Service Levels
  • Increase Sales
  • Increase Transaction Size
  • Decrease Employee Turnover
  • Build Employee Confidence, Job Satisfaction and Salesmanship Skills

About Amanda Bell

Amanda Bell
Amanda Bell was an assistant editor of Hardware Retailing and NRHA. Amanda regularly visited with home improvement retailers across the country and attended industry events and seminars. She earned a degree in magazine journalism from Ball State University and has received honors for her work for Hardware Retailing from the Association of Marketing and Communication Professionals.

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