Hosted by Renee Changnon, NHPA Retail Engagement Specialist
On this episode, Renee talks to Steve Dennis, a strategic advisor, speaker and author on retail innovation. They talk about Steve’s career, his book “Remarkable Retail: How to Win & Keep Customers in the Age of Disruption,” and his thoughts on the retail industry.
Hosted by Melanie Moul, NHPA Managing Editor
On this episode, Melanie talks to researcher and author Bruce Tulgan about the soft skills gap in the workplace and the methods he presents in his book “Bridging the Soft Skills Gap: How to Teach the Missing Basics to Today’s Young Talent.” Learn how you can cultivate soft skills in your business and why training soft skills is key to growth.