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Practical Store Services Retailers Should Consider

There’s a reason offering strong customer service is a common mantra for independent home improvement retailers: It’s an extremely important component of a retailer’s business when competing with big boxes and e-commerce competitors. But store services can play just as …

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4 Must-Have Elements of an Outdoor Kitchen

outdoor kitchen

Click the picture to download a PDF of this story. By Renee Changnon, rchangnon@nrha.org Take It Outside The sun is shining, the birds are chirping and the smell of meat and vegetables cooking wafts through the air. This may seem like the scene …

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Help Customers Bundle Up With Winter Clothing

winter clothing

As we get further into 2019, the winter in many areas is growing increasingly frigid. Snow storms are dumping snow across the U.S., while diving temperatures are forcing consumers to consider just how many layers of winter clothing is enough …

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Cooking With Chef Chad

Hardware Retailing editor Chad Husted has whipped up a special video profiling the latest kitchen appliances. Learn how to use these-in-demand kitchen gadgets and get delicious recipes to pass on to customers to clench sales. Discover kitchen gadgets than can …

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Product Rundown: Core Tools for the Home

Vendors are continuing to update even tried-and-true product lines. Today Hardware Retailing editor Chad Husted shows off several high-tech updates on some standard tools found around the home, including a hybrid hammer design, heavy-duty hoses and a multi-use headlamp. Click …

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Learn from a Customer: How to Increase Contractors Sales

Greg Sammet, a certified water specialist at Martin Water Conditioning with 15-plus locations in Pennsylvania and New York, knows a bit about how a retailer can earn his business. He’s been working with independent retailers like PaulB Hardware for years …

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