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Operations

How to Have a Successful Exit Interview

successful exit interview

You know why you’ve hired someone. But why does that person leave your business? Unless you’ve laid them off, you may be left clueless.  Enter the exit interview—that final face-to-face meeting with a departing employee. The valuable information they provide …

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10 Questions You Need to Ask Interviewees

Successful employment interview

You spend hours poring over employment applications and resumes, checking references and choosing the best of the lot to interview. Whether done in-person, online or over the phone, the interview tells you whether a candidate is a good employment match. …

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Best Practices for Safely Hosting Store Events

Event Management

From private parties to public gatherings, in-person events took a major hit during the pandemic. Most likely, the blanket cancellation of events impacted your operation as well, preventing you from hosting events that connect you with your customers and community. …

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Contactless Commerce Brings New Opportunities

Contactless Commerce

Even before COVID-19 disrupted retail, customers were increasingly shifting to e-commerce solutions and exploring how contactless commerce could add convenience and value to their lives. Now a year and a half after the pandemic first altered retail operations across verticals, …

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OSHA to Issue Rules for Vaccine Mandates for Large Employers

vaccine mandate

President Biden has issued a series of proposals to encourage more Americans to be vaccinated against the COVID-19 virus, including some rules that directly affect employers. Under the new proposals, businesses with more than 100 workers must require vaccinations for …

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Don’t Lose Touch: Register Now for NHPA’s Contactless Commerce Webinar

contactless commerce

The past 18 months have challenged every retailer to adapt to new customer demands, shifting supply chain realities and new health mandates. One of the most important factors to emerge is contactless commerce. But how can you ensure your business …

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Product Shortages Causing Builders to Raise Prices, Preorder

building materials

It’s no secret that building materials are in short supply and the price of lumber and other supplies has increased significantly. In May 2021, the National Association of Home Builders (NAHB) surveyed builders in its annual Housing Market Index. Builders …

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Webinar: Learn the Latest on Inventory Management

Inventory Management Webinar

What long-term effects will the pandemic have on the way retailers manage their inventory?  The North American Hardware and Paint Association (NHPA) invites all members of the independent home improvement, paint and decorating industry to the upcoming Inventory Management webinar …

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