Operations

During the 2020 holiday shopping season, the North American Hardware and Paint Association (NHPA) is striving to keep independent home improvement retailers informed of the latest COVID-19 guidance. Take a moment to review a state-by-state overview of current restrictions on …

In the early days of March, Cheryl Brown and the Knudson Lumber team in the Kittitas Valley of Washington were busy putting the final touches on a new addition to the 80-year-old family business: an e-commerce site. Since 1940, Knudson …

Anxiety about COVID-19 has shifted where and how people will shop for the holidays.  Research from professional services firm Deloitte shows that more than half of shoppers feel anxious about in-store shopping due to the pandemic.  Independent home improvement retailers …

Recently, the National Retail Federation (NRF) spoke with Ron Lutz, chief retail officer at strategy firm Miller Zell. Lutz discussed how retailers can truly engage customers, even during social distancing and curbside pickups, which have grown increasingly common for home …

New consumer information from market research firm The NPD Group (NPD) shows the popularity of DIY home improvement projects is a trend that looks poised to continue. NPD’s Checkout service tracks consumer behavior across all retail channels, illuminating trends in …

The National Hardware Show (NHS) and the North American Retail Hardware Association’s (NRHA) All-Industry Conference are going virtual! From Oct. 12-15, the National Hardware Show will launch its virtual show and NRHA’s All-Industry Conference will be co-located with the show, offering …

New data from the National Federation of Independent Business shows the small business labor market continued to improve in September amid the COVID-19 pandemic. According to NFIB’s monthly jobs data, 10 percent of small business owners reported increasing employment an …

The National Hardware Show (NHS) and the NRHA All-Industry Conference are going virtual and both events start today! From Oct. 12-15, the National Hardware Show will launch its virtual show and NRHA’s All-Industry Conference will be co-located with the show, offering …