The North American Hardware and Paint Association (NHPA) recently hosted an in-depth webinar on the impact COVID-19 has had on the home improvement channel. Sponsored by Epicor, the webinar was an opportunity for all members of the home improvement industry …
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Register Now for the National Hardware Virtual Show and NRHA All-Industry Conference
The National Hardware Show (NHS) and the North American Retail Hardware Association’s (NRHA) All-Industry Conference are going virtual! From Oct. 12-15, the National Hardware Show will launch its virtual show and NRHA’s All-Industry Conference will be co-located with the show, offering …
Read More »Solidify Your Strategy to Reach Customers Amid COVID-19
Marketing your business strategically is more important than ever as customers quickly adopt new shopping habits and view the retail experience through a new lens of safety and security during the pandemic. The Association of National Advertisers (ANA) recently published …
Read More »Did You Miss These Webinars? Catch Up Today
Managing stress in the workplace is a priority under normal circumstances—but amid COVID-19, this topic is both important and timely. In August, NRHA hosted a webinar: “Tools & Tips to Help Your Team Through Stressful Times.” NRHA retail consultant Kim …
Read More »How the Pandemic Is Spurring Home Paint Projects
Julie Elrod, business manager for paint at Ace Hardware Corp., took questions from Hardware Retailing about recent research the co-op released. Ace commissioned the survey of 1,300 Americans to see how COVID-19 has impacted consumer interest in paint projects. Hardware Retailing (HR): …
Read More »Retailers’ Customer Service Evolves in a COVID-19 World
Independent home improvement retailers have stepped up to meet the challenges of serving customers during a pandemic. Many shoppers have avoided in-store shopping, while others have swarmed to stores to stock up on everything from hand sanitizer to bags of …
Read More »Upcoming NRHA Webinar to Chart COVID-19’s Industry Impact
The North American Retail Hardware Association (NRHA) invites all members of the independent home improvement industry to its upcoming webinar charting the impact of COVID-19 on the home improvement industry. The online event will take place Sept. 30 at 2 …
Read More »How to Reduce Stress for Greater Retail Success
Managing your home improvement team’s stress levels during the COVID-19 pandemic is essential. When managers don’t understand the pressures and complexities their team members face as individuals and as hardworking members of the home improvement channel, they aren’t positioning their …
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