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Profiles & Community

Frager’s Hardware Hosts a Socially Distant Centennial

Frager's

The COVID-19 pandemic derailed initial plans for celebrating the 100th anniversary of Frager’s Hardware & Garden Center, the longest continuously operating hardware store in Washington, D.C. Determined not to let the centennial pass by without recognition, the store staff organized …

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Markle Do it Best Hardware Proves to be Essential and Generous

Markle Do it Best

Markle Do it Best Hardware in Markle, Indiana, was one of the only businesses still open in its community when Indiana required all nonessential businesses to close due to COVID-19.  The store not only stayed open and served the rush …

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Discover What’s Truly Essential in Customer Service

Last month, Hardware Retailing explored how two retailers shifted their operations to keep customers and employees safe during the first months of COVID-19’s retail impact. From establishing new workflows to leaning into digital communication, Connolly’s Do it Best in Fort …

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How Stay-at-Home Orders Influence Home Projects

House Projects

People who aren’t homebodies have become homebound in recent months, and data shows that an increase in house projects is one of the results of social isolation during the pandemic. Retailers in the home improvement industry have met the varying …

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Wholesale Lumber Survives Tragedy, Serves Through Pandemic

Wholesale Lumber

When Joseph Burks devoted much of 2018 to remodeling Wholesale Lumber in Clint, Texas, he had no idea the redesign would allow the store to serve customers better through a pandemic. At the time, he was working through the tragedy …

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Spahn & Rose Lumber CEO on COVID-19 Challenges

Spahn & Rose

COVID-19 has posed challenges for every home improvement retailer, including those operating stores in multiple states. Building materials supplier Spahn & Rose Lumber counts 24 locations across Iowa, Illinois and Wisconsin. CEO Dave Davis recent spoke about the challenge of …

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Newly Updated: Stream All NRHA Town Hall Sessions

nrha town hall

The North American Retail Hardware Association (NRHA) is hosting regular town hall sessions via Zoom to help independent home improvement retailers and channel partners stay informed amid COVID-19. In the first NRHA Town Hall covering COVID-19, retailers shared how their …

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Aubuchon Foundation Donates to COVID-19 Relief

aubuchon hardware

The Aubuchon Foundation is donating more than $100,000 to COVID-19 relief funds throughout the various communities the company serves across the northeast U.S. The charitable organization says the funds will be split between numerous COVID-19 relief organizations, including The Massachusetts …

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